At a Glance
- Tasks: Create a welcoming atmosphere for patients and manage appointments efficiently.
- Company: Friendly dental practice in Chorley focused on patient care.
- Benefits: Tiered salary, enhanced annual leave, and comprehensive training provided.
- Why this job: Join a team dedicated to elevating patient experiences and making a difference.
- Qualifications: Strong customer service skills and a positive attitude under pressure.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A dental practice in Chorley is seeking a Receptionist to provide an exceptional patient journey both in person and on the phone.
Responsibilities include:
- Managing diaries
- Assisting with administrative tasks
- Liaising with other organizations
Ideal candidates should possess strong customer service skills and have a positive attitude under pressure. Comprehensive training is provided, and benefits include tiered salary and annual leave enhancement.
Dental Receptionist: Elevate Patient Experience & KPIs in Chorley employer: Rodericks Dental
Contact Detail:
Rodericks Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist: Elevate Patient Experience & KPIs in Chorley
✨Tip Number 1
First things first, research the dental practice before your interview. Knowing their values and services will help you connect with them and show that you're genuinely interested in elevating the patient experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult patients or manage busy schedules. Role-playing these situations can really boost your confidence and prepare you for the real deal.
✨Tip Number 3
When you get the chance to chat with the team during your interview, don’t hold back! Ask questions about their approach to patient care and how they measure success. This shows you’re keen on contributing to their KPIs.
✨Tip Number 4
Finally, apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Dental Receptionist: Elevate Patient Experience & KPIs in Chorley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for patients or customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when applicants tailor their documents to our job description. Mention specific responsibilities like managing diaries and liaising with other organisations to show you’re the perfect fit.
Keep It Professional Yet Friendly: Remember, we’re looking for someone who can create an exceptional patient journey. Your written application should reflect a friendly tone while maintaining professionalism. Let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rodericks Dental
✨Know the Practice Inside Out
Before your interview, do some research on the dental practice in Chorley. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Dental Receptionist, strong customer service skills are crucial. Prepare examples from your past experiences where you’ve successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to elevate the patient experience.
✨Practice Common Interview Questions
Anticipate questions related to managing diaries, handling administrative tasks, and working under pressure. Practising your responses can help you feel more confident and articulate during the interview. Consider role-playing with a friend to get comfortable.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows that you’re engaged and serious about contributing to their goals.