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- Tasks: Welcome patients, manage appointments, and support a friendly atmosphere.
- Company: Join Rodericks Dental Partners, where your smile matters.
- Benefits: Competitive salary, performance bonuses, and professional development opportunities.
- Other info: Dynamic environment with opportunities for growth across the UK.
- Why this job: Make a real impact on patient care in a supportive team.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Job Type: Permanent
Job Sector: Health, Medicine
Region: North West
Location: Birkenhead
Salary Description: Competitive Salary + practice performance bonus scheme
Posted: 07/05/2026
Recruiter: Rodericks Dental
Job Ref: 9547
Role Description
Dental Receptionist. Prenton Dental Practice, 79 Prenton Road West, Birkenhead, CH42 9PZ. Full-time working 38.75 hours per week.
Dentistry, Redefined. Realise Your Potential in a Caring, Supportive Environment because your smile matters too. At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice. This is more than a front desk role — it’s a platform for professional fulfillment and personal growth.
Prenton Dental Highlights
- Semi-Detached converted house with 5 surgeries
- Dentally software
- Experienced Practice Manager with long standing clinicians & nurses
- Qualified nurses available
- Convenient transport links close by, just a 2-minute drive from Prenton Village
- Free street parking
Your Future with Rodericks Dental Partners
- A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
- A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
- Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.
- Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.
- Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.
What You’ll Be Doing
- Provide a warm, professional welcome to patients and visitors
- Manage appointment bookings and maintain accurate patient records
- Process payments and handle administrative tasks with precision
- Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
- Promote and upsell dental services and products to support patient care
- Be a key part of creating a positive, friendly atmosphere in the practice
Skills and Experience We’re Looking For
- Previous experience in a customer service or receptionist role is desirable
- Confident communicator with a professional, approachable manner
- Ability to multitask and stay calm under pressure in a busy environment
- Attention to detail and good IT skills for handling bookings and records
- A team player who thrives on helping others
Hear From a Colleague
Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family. Emma, Receptionist
Our Culture and Values
Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too. Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.
Dental Receptionist in Birkenhead employer: Rodericks Dental
Contact Detail:
Rodericks Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist in Birkenhead
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Rodericks Dental Partners. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Dental Receptionist, you'll be the friendly face that welcomes patients. Try role-playing with a friend to get comfortable with common scenarios you might encounter at the front desk.
✨Tip Number 3
Show off your multitasking abilities! During interviews, share examples of how you've successfully juggled multiple tasks in previous roles. This will highlight your ability to thrive in a busy environment like Prenton Dental Practice.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Rodericks Dental Partners site. It shows initiative and gives you a better chance to stand out from the crowd!
We think you need these skills to ace Dental Receptionist in Birkenhead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Rodericks Dental.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in customer service or reception roles. We’re looking for those skills that show you can manage appointments and create a welcoming atmosphere for our patients.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that makes it easy for us to see why you’d be a great fit for our team. Remember, attention to detail is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Prenton Dental Practice.
How to prepare for a job interview at Rodericks Dental
✨Know the Practice
Before your interview, do a bit of research on Rodericks Dental Partners. Familiarise yourself with their values and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their mission of exceptional patient care.
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to stay calm under pressure and how you’ve successfully managed multiple tasks while maintaining a friendly demeanour.
✨Practice Common Interview Questions
Anticipate questions related to your experience in handling appointments, managing records, and working in a team. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional growth, or how they support their staff. This shows that you’re not just interested in the role, but also in being part of a supportive environment.