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- Tasks: Be the friendly face of our dental practice, welcoming patients and managing appointments.
- Company: Join Rodericks Dental Partners, a leading name in dental care with a focus on patient experience.
- Benefits: Enjoy tiered salaries, retail discounts, extra annual leave for your birthday, and comprehensive training.
- Why this job: Make a real impact by providing exceptional patient journeys in a supportive team environment.
- Qualifications: No prior experience needed; just bring your passion for customer service and a positive attitude.
- Other info: Full-time and part-time positions available; perfect for students looking to gain valuable experience.
The predicted salary is between 20000 - 30000 £ per year.
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Location: Wilthorpe park dental, 83 Huddersfield Road, Barnsley, S75 1AA
- Tiered salary based on experience and skills
- Retail discounts and deals through our easy-to-use app
- Annual leave that increases with length of service
- Extra day of annual leave for your Birthday!
- Comprehensive training (including online and in person courses)
- Refer a friend scheme
Role Description
Receptionist
Location: Wilthorpe park dental, 83 Huddersfield Road, Barnsley, S75 1AA
Hours- 39.75 hours per week and part time Position available- 28.45 per week
Benefits-
- Tiered salary based on experience and skills
- Retail discounts and deals through our easy-to-use app
- Annual leave that increases with length of service
- Extra day of annual leave for your Birthday!
- Comprehensive training (including online and in person courses)
- Refer a friend scheme
As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count.
You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator. Able to talk clearly and calmly with every patient both in person and over the phone. And you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.
Key Responsibilities
- Providing an exceptional patient journey both in person and over the phone
- Managing the diaries and making sure that the time is filled correctly
- Working with the team to understand the full range of NHS and Private treatment options available within the practice
- Completing relevant forms for NHS and private schemes within a specified timescale
- Taking payments and chasing outstanding patient debt
- Liaising with dental laboratories, supply companies and other organisations
Key Skills And Experience
- Ability to easily build rapport, and work to a high level of customer service
- Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer!
- Passionate about driving the success of the practice by seizing opportunities
- Able to follow processes and work in a structured and organised way
- Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
- IT skills with the ability to learn SOE software
- Positive nature – Able to show resilience and always work in a composed manner
- Strong attention to detail
- An excellent team player
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
INDEM
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Hospitals and Health Care
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Receptionist employer: Rodericks Dental Partners
Contact Detail:
Rodericks Dental Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the dental practice's services and treatments. Understanding what Rodericks Dental Partners offers will help you engage confidently with patients and answer their queries effectively.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being able to convey information clearly and calmly is crucial for a Receptionist role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your organisational skills by preparing a mock diary management system. This will demonstrate your ability to manage appointments efficiently, which is a key responsibility of the role.
✨Tip Number 4
Research common dental software used in practices, such as SOE. Familiarity with these tools can give you an edge and show your willingness to learn and adapt quickly to the role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent patient care.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Rodericks Dental Partners that appeal to you and how you can contribute to their success as a Receptionist.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at Rodericks Dental Partners
✨Show Your People Skills
As a Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your ability to build rapport and communicate clearly during the interview. Practice active listening and respond thoughtfully to questions.
✨Know the Practice
Familiarise yourself with Rodericks Dental Partners and their services. Understanding the range of NHS and private treatment options will show your enthusiasm and readiness to contribute to the team.
✨Demonstrate Organisational Skills
Highlight your ability to manage diaries and handle multiple tasks efficiently. Be prepared to discuss how you stay organised and meet deadlines, as this is crucial for the role.
✨Prepare for Common Questions
Anticipate questions about handling difficult situations or patient concerns. Think of examples from your past experiences that showcase your problem-solving skills and resilience in a composed manner.
