At a Glance
- Tasks: Be the friendly face of our dental practice, ensuring patients feel welcome and cared for.
- Company: Join Rodericks Dental Partners, a supportive team in the healthcare industry.
- Benefits: Enjoy retail discounts, extra annual leave, and comprehensive training opportunities.
- Other info: Perfect entry-level role with opportunities for growth in a dynamic environment.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Great communication skills and a passion for learning about dental treatments.
The predicted salary is between 24000 - 36000 £ per year.
As a Receptionist you are at the heart of the practice. You are the first point of contact for every customer, welcoming them, understanding their needs, and ensuring a great experience. You will work collaboratively with the team, demonstrating efficiency, accuracy, and excellent communication skills both in person and over the phone.
Key Responsibilities
- Provide an exceptional patient journey both in person and over the phone
- Manage the diaries and ensure appointments are scheduled correctly
- Work with the team to understand the full range of NHS and private treatment options available within the practice
- Complete relevant forms for NHS and private schemes within a specified time‑frame
- Take payments and chase outstanding patient debt
- Liaise with dental laboratories, supply companies and other organisations
Key Skills & Experience
- Ability to build rapport and deliver high‑level customer service
- Passion to learn about dental treatment options and become an expert on what the practice offers
- Drive to seize opportunities and contribute to the success of the practice
- Follow processes and work in a structured and organised way
- Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
- IT skills with the ability to learn SOE software
- Positive nature, resilience and composed demeanour
- Strong attention to detail
- Excellent team player
Benefits
- Retail discounts and deals through an easy‑to‑use app
- Annual leave that increases with length of service
- Extra day of annual leave for your birthday
- Comprehensive training (online and in‑person courses)
- Refer a friend scheme
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
Receptionist in Neath employer: Rodericks Dental Partners
Rodericks Dental Partners is an exceptional employer that prioritises employee growth and a supportive work culture. Located at the London Road Dental Centre in Neath, we offer comprehensive training, retail discounts, and an extra day of annual leave for your birthday, ensuring our team members feel valued and motivated. Join us to be part of a collaborative environment where your contributions directly enhance patient experiences and practice success.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Neath
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Receptionist in Neath
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Rodericks Dental Partners.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Rodericks Dental Partners. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Rodericks Dental Partners! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Rodericks Dental Partners
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Rodericks Dental Partners might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Rodericks Dental Partners. This demonstrates not just your skills but also your dedication to advancing in the field.
