Receptionist

Receptionist

Carterton Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our practice, ensuring every patient feels welcome and valued.
  • Company: Join a supportive dental team dedicated to exceptional patient care.
  • Benefits: Enjoy tiered salary, retail discounts, extra birthday leave, and comprehensive training.
  • Why this job: Make a real difference in patients' lives while developing your skills in a dynamic environment.
  • Qualifications: Strong communication skills and a passion for customer service are essential.
  • Other info: Great opportunities for career growth and learning in the dental sector.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Carterton Dental, The Clockhouse, Brize Norton Road, Oxfordshire OX18 3HN

Dentistry, Redefined

Realise Your Potential in a Caring, Supportive Environment because your smile matters too.

At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice.

This is more than a front desk role — it’s a platform for professional fulfillment and personal growth.

  • 4 surgery practice computerised with Dentally software
  • Full practice refurbishment in 2024
  • Long Hanborough Train Station; Bus stop right outside; Tube from London – Carleton
  • Largest Royal Air Force station nearby; located in town centre, West Oxfordshire, 4 miles southwest of Witney; 30 mins from Swindon and Oxford

Your Future with Rodericks Dental Partners:

✅ A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.

✅ A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.

✅ Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.

✅ Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.

✅ Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.

What You’ll Be Doing:

  • Provide a warm, professional welcome to patients and visitors
  • Manage appointment bookings and maintain accurate patient records
  • Process payments and handle administrative tasks with precision
  • Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
  • Promote and upsell dental services and products to support patient care
  • Be a key part of creating a positive, friendly atmosphere in the practice

Skills and Experience We’re Looking For:

  • Previous experience in a customer service or receptionist role is desirable
  • Confident communicator with a professional, approachable manner
  • Ability to multitask and stay calm under pressure in a busy environment
  • Attention to detail and good IT skills for handling bookings and records
  • A team player who thrives on helping others

Hear From a Colleague:

\”Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don\’t just become a team, you become family.\” Emma, Receptionist

Our Culture and Values:

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too.

Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.

Click Apply Now and start your journey with Rodericks Dental Partners today!

At Rodericks Dental Partners Group, we believe it is in both your interest and ours to keep you informed about future job opportunities within our organisation. Therefore, when you apply for a role with us, you will automatically be enrolled to receive notifications about future vacancies via email, SMS, or telephone.

If you prefer not to receive these updates, you can opt out at any time by adjusting your preferences in your personal profile settings within your Tribepad account after submitting your application.

  • Salary Competitive Salary + practice performance bonus scheme
  • Frequency Monthly
  • Job Reference rodericks/TP/Carterton/Receptionist/8717

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Receptionist employer: Rodericks Dental Limited

As a Receptionist at our practice, you will be part of a supportive and dynamic team that prioritises exceptional patient care and experience. We offer comprehensive training and opportunities for personal growth, alongside a tiered salary structure and generous annual leave that increases with your service. Our welcoming work culture, combined with retail discounts and a focus on employee well-being, makes us an excellent employer for those seeking a rewarding career in the dental sector.
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Contact Detail:

Rodericks Dental Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Make sure you know the practice inside out! Familiarise yourself with the NHS and private treatment options available. This way, when you chat with patients, you can confidently answer their questions and show them you’re the go-to person for all things dental.

✨Tip Number 2

Practice your communication skills! Being a great communicator is key in this role. Try role-playing scenarios with friends or family to get comfortable handling patient queries and concerns, so you can keep calm and collected during real interactions.

✨Tip Number 3

Show off your organisational skills! Since you'll be managing diaries and ensuring everything runs smoothly, create a mock schedule to practice filling it out efficiently. This will help you feel more prepared and confident when it comes to managing the practice's time.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to showcase your enthusiasm and make a strong first impression right from the start.

We think you need these skills to ace Receptionist

Customer Service Skills
Communication Skills
Attention to Detail
Organisational Skills
IT Skills
Teamwork
Problem-Solving Skills
Time Management
Knowledge of NHS and Private Treatment Options
Ability to Handle Patient Concerns
Resilience
Adaptability
Experience with SOE Software

Some tips for your application 🫡

Show Your Personality: As a Receptionist, you're the face of our practice! Let your personality shine through in your application. We want to see how you connect with people and make them feel welcome right from the start.

Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or similar roles. We love seeing how you've handled patient queries or managed busy schedules in the past!

Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate well-structured responses that show your attention to detail—just like we expect in the role!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Rodericks Dental Limited

✨Know Your Role Inside Out

Before the interview, make sure you understand the key responsibilities of a Receptionist. Familiarise yourself with the patient journey and how to create a welcoming atmosphere. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Practice Your Communication Skills

As a Receptionist, you'll need to communicate clearly and calmly with patients. Practise answering common interview questions out loud, focusing on your tone and clarity. You might even want to role-play with a friend to get comfortable with handling queries and concerns.

✨Show Off Your Team Spirit

Being a great team player is crucial in this role. Think of examples from your past experiences where you've worked well with others. Be ready to discuss how you can contribute to the practice's success and support your colleagues in providing exceptional patient care.

✨Demonstrate Your Attention to Detail

In your interview, highlight your ability to manage diaries and handle paperwork accurately. Bring up specific instances where your attention to detail made a difference, whether it was in a previous job or during your studies. This will reassure them that you can follow processes effectively.

Receptionist
Rodericks Dental Limited
Location: Carterton
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