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- Tasks: Deliver exceptional customer service and help achieve sales targets in a vibrant retail environment.
- Company: Join Rodd & Gunn, a fast-growing New Zealand lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and career development opportunities.
- Why this job: Be part of a passionate team and build lasting relationships with customers.
- Qualifications: Customer-facing experience and a positive, energetic attitude are essential.
- Other info: Flexible hours and a supportive team culture await you!
www.roddandgunn.com/uk
Position Title
Part Time Sales Assistant
Lodge Location
John Lewis & Partners, Exeter
Reporting To
Store Manager
Overview: Brand
Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 280 doors including JLP, Hudson’s Bay, Nordstrom, Galeries Lafayette, and Bloomingdales, just to name a few.
At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.
Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.
We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.
At Rodd & Gunn you buy better so that you can buy less often.
POSITION OVERVIEW
We are looking to fill a Part Time Sales Assistant position within our RODD & GUNN Concession at JLP Exeter.
You will present with a wealth of passion, energy, and drive to build lasting relationships, meet sales targets, and delight our customers at every turn. Departmental store experience highly favourable.
In this role, you are an integral part of a successful team, maximising sales, day-to-day operations of the store, while ensuring our customers receive world class service and styling.
Above all your job is to build customer relationships and ensure they choose you!
Key Performance Indicators
- Sales to Budget
- IPT (Items Per Transaction)
- Average ÂŁ
- Customer Conversion
- Loyalty Program
Duties & Responsibilities
- Providing exceptional customer service
- Achieving sales & exceeding budgets
- Preparation of inventory for sales floor and visual merchandising
- Flexible Availability- weekend availability preferred
You will Need
- A proven customer facing background- establishing and maintaining meaningful customer experiences
- Energetic and positive attitude
- Ability to work efficiently within a team
- Excellent communication and time management skills
- Passion for delivering world class customer service
- Fluency in English
- Flexible availability weekdays and weekends
You will Receive
- Amazing team culture
- A genuine career path, internal progression, and career development
- International career opportunities driven by our global expansion
- Full training and support from Store Manager and access to online learning academy
- Competitive Hourly Wage
- Bonuses through “Gunn Sale” program
- Great employee purchasing privileges and staff discount
- Brand heritage dating back to 1946
Salary: Hourly Wage + Generous Bonus Structure
At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values – Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.
Job Types: Part-time, Permanent
Pay: ÂŁ12.30 per hour
Work Location: In person
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Sales Assistant - Rodd & Gunn - John Lewis & Partners, Exeter employer: Rodd&Gunn UK Ltd
Contact Detail:
Rodd&Gunn UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Rodd & Gunn - John Lewis & Partners, Exeter
✨Tip Number 1
Get to know the brand! Before your interview, dive into Rodd & Gunn's history and values. Show us that you understand what makes our menswear special and how you can contribute to that legacy.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to see your passion for delivering world-class service shine through.
✨Tip Number 3
Be ready to talk numbers! Familiarise yourself with sales targets and how you’ve met or exceeded them in the past. We love candidates who are driven by results and can help us maximise sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Rodd & Gunn family. Let’s make it happen!
We think you need these skills to ace Sales Assistant - Rodd & Gunn - John Lewis & Partners, Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Rodd & Gunn brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering exceptional customer service and building relationships with our customers.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention your ability to work as part of a team. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at Rodd & Gunn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values before you hit send.
How to prepare for a job interview at Rodd&Gunn UK Ltd
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Rodd & Gunn's history and values. Understand their commitment to quality and customer service, as well as their New Zealand heritage. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've delivered exceptional customer service. Highlight how you built relationships with customers and exceeded their expectations. This is crucial for a Sales Assistant role, so be ready to impress!
✨Demonstrate Team Spirit
Rodd & Gunn values teamwork, so be prepared to discuss how you've successfully worked in a team environment. Share stories that showcase your ability to collaborate, support colleagues, and contribute to a positive workplace culture.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might need to demonstrate how you'd handle a customer interaction. Practice common scenarios, like dealing with a difficult customer or upselling a product, to show your confidence and adaptability.