At a Glance
- Tasks: Deliver exceptional customer service and help achieve sales targets in a vibrant retail environment.
- Company: Join Rodd & Gunn, a fast-growing New Zealand lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and career development opportunities.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Be part of a passionate team and build lasting relationships with customers.
- Qualifications: Customer-facing experience and a positive, energetic attitude are essential.
www.roddandgunn.com/uk
Position Title
Part Time Sales Assistant
Lodge Location
John Lewis & Partners, Exeter
Reporting To
Store Manager
Overview: Brand
Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 280 doors including JLP, Hudson’s Bay, Nordstrom, Galeries Lafayette, and Bloomingdales, just to name a few.
At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.
Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.
We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.
At Rodd & Gunn you buy better so that you can buy less often.
POSITION OVERVIEW
We are looking to fill a Part Time Sales Assistant position within our RODD & GUNN Concession at JLP Exeter.
You will present with a wealth of passion, energy, and drive to build lasting relationships, meet sales targets, and delight our customers at every turn. Departmental store experience highly favourable.
In this role, you are an integral part of a successful team, maximising sales, day-to-day operations of the store, while ensuring our customers receive world class service and styling.
Above all your job is to build customer relationships and ensure they choose you!
Key Performance Indicators
- Sales to Budget
- IPT (Items Per Transaction)
- Average £
- Customer Conversion
- Loyalty Program
Duties & Responsibilities
- Providing exceptional customer service
- Achieving sales & exceeding budgets
- Preparation of inventory for sales floor and visual merchandising
- Flexible Availability- weekend availability preferred
You will Need
- A proven customer facing background- establishing and maintaining meaningful customer experiences
- Energetic and positive attitude
- Ability to work efficiently within a team
- Excellent communication and time management skills
- Passion for delivering world class customer service
- Fluency in English
- Flexible availability weekdays and weekends
You will Receive
- Amazing team culture
- A genuine career path, internal progression, and career development
- International career opportunities driven by our global expansion
- Full training and support from Store Manager and access to online learning academy
- Competitive Hourly Wage
- Bonuses through “Gunn Sale” program
- Great employee purchasing privileges and staff discount
- Brand heritage dating back to 1946
Salary: Hourly Wage + Generous Bonus Structure
At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values - Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.
Job Types: Part-time, Permanent
Pay: £12.30 per hour
Work Location: In person
Sales Assistant - Rodd & Gunn - John Lewis & Partners, Exeter employer: Rodd&Gunn UK Ltd
At Rodd & Gunn, we pride ourselves on fostering a vibrant and supportive work culture that values passion, teamwork, and personal growth. As a Sales Assistant in our John Lewis & Partners location in Exeter, you will enjoy competitive pay, generous bonuses, and exceptional employee discounts, all while being part of a brand with a rich heritage and commitment to quality. With opportunities for career progression and international expansion, Rodd & Gunn is an excellent employer for those seeking a meaningful and rewarding retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Rodd & Gunn - John Lewis & Partners, Exeter
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Rodd&Gunn UK Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - Rodd & Gunn - John Lewis & Partners, Exeter
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Rodd&Gunn UK Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Rodd&Gunn UK Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Rodd&Gunn UK Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Rodd&Gunn UK Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Rodd&Gunn UK Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Rodd&Gunn UK Ltd!
