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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a vibrant retail environment.
- Company: Join Rodd & Gunn, a fast-growing New Zealand lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and career development opportunities.
- Why this job: Be part of a passionate team and build lasting relationships with customers.
- Qualifications: Customer-facing experience and a positive, energetic attitude are essential.
- Other info: Flexible weekend hours and a supportive team culture await you.
OUR BRAND
Rodd & Gunn New Zealand is one of the fastest growing Men\’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 300 doors including thirty John Lewis concessions. Galeries Lafayette, Brown Thomas, Printemps, Nordstrom and Bloomingdales to name a few.
In 2019, we successfully launched our first store in London, launching a new chapter in our UK expansion.
At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.
Over the years, we\’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.
We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.
At Rodd & Gunn you buy better so that you can buy less often.
POSITION OVERVIEW
We are looking to fill a Part Time Stylist position within our Edinburgh store. Sent with a wealth of passion, energy, and drive to build lasting relationships, meet sales targets, and delight our customers at every turn. Departmental store experience highly favourable.
In this role, you are an integral part of a successful team, maximising sales, day-to-day operations of the store, while ensuring our customers receive world class service and styling.
Above all your job is to build customer relationships and ensure they choose you
KEY PERFORMANCE INDICATORS
- Sales to Budget
- IPT (Items Per Transaction)
- Average £
- Customer Conversion
DUTIES & RESPONSIBILITIES
- Providing exceptional customer service
- Achieving sales & exceeding budgets
- Preparation of inventory for sales floor and visual merchandising
- Flexible Availability- weekend availability preferred
YOU WILL NEED
- A proven customer facing background- establishing and maintaining meaningful customer experiences
- Energetic and positive attitude
- Ability to work efficiently within a team and independently
- Excellent communication and time management skills
- Passion for delivering world class customer service
- Fluency in English
- Flexible availability weekdays and weekends. The role is primarily Saturday and Sunday
YOU WILL RECEIVE
- Amazing team culture
- A genuine career path, internal progression, and career development
- International career opportunities driven by our global expansion
- Full training and support and access to online learning academy
- Competitive Hourly Wage
- Bonuses through \”Gunn Sale\” program
- Great employee purchasing privileges and staff discount
- Brand heritage dating back to 1946
Salary:
Hourly Wage + Generous Bonus Structure
At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values –
Pride, Loyalty, Honesty
and
Playfulness
. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.
Job Types: Part-time
Pay: £12-13 per hour
Expected hours: 10-15 per week
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
Job Types: Part-time, Permanent
Pay: £12.00-£13.00 per hour
Expected hours: 10 – 15 per week
Additional pay:
- Bonus scheme
- Commission pay
Schedule:
- Day shift
- Holidays
- Weekend availability
Work Location: In person
Concession Manager employer: Rodd & Gunn
Contact Detail:
Rodd & Gunn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rodd & Gunn's heritage, values, and product range. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and sales. Think of examples from your past experiences that highlight your skills and how you embody the brand's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Rodd & Gunn team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Concession Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Rodd & Gunn brand shine through. We want to see that you genuinely connect with our values and the lifestyle we promote. Share why you're excited about the opportunity to work with us!
Tailor Your CV: Make sure your CV is tailored to the Concession Manager role. Highlight any relevant experience in retail or customer service, especially if you've worked in a department store before. We love seeing how your background aligns with what we do!
Be Personable: In your cover letter, don’t just list your skills—tell us a story! Share an experience where you went above and beyond for a customer. We value building relationships, so show us how you can bring that energy to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Rodd & Gunn family!
How to prepare for a job interview at Rodd & Gunn
✨Know the Brand Inside Out
Before your interview, make sure you research Rodd & Gunn thoroughly. Understand their heritage, values, and what makes their clothing unique. This will not only impress the interviewer but also help you align your answers with the brand's ethos.
✨Showcase Your Customer Service Skills
Since this role is all about building customer relationships, prepare examples from your past experiences where you provided exceptional service. Think of specific situations where you went above and beyond to delight a customer.
✨Demonstrate Team Spirit
Rodd & Gunn values teamwork, so be ready to discuss how you've successfully worked in a team before. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment.
✨Be Energetic and Positive
Your attitude can set the tone for the interview. Approach it with enthusiasm and positivity. Show them that you’re not just looking for a job, but that you genuinely want to be part of their team and contribute to their success.
