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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in our Edinburgh store.
- Company: Join Rodd & Gunn, a fast-growing New Zealand lifestyle menswear brand.
- Benefits: Competitive pay, bonuses, staff discounts, and career development opportunities.
- Why this job: Be part of a passionate team and build lasting customer relationships.
- Qualifications: Customer-facing experience and a positive, energetic attitude required.
- Other info: Flexible weekend hours and a supportive team culture await you.
Overview
OUR BRAND
Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 300 doors including thirty John Lewis concessions. Galeries Lafayette, Brown Thomas, Printemps, Nordstrom and Bloomingdales to name a few.
In 2019, we successfully launched our first store in London, launching a new chapter in our UK expansion.
At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.
Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.
We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.
At Rodd & Gunn you buy better so that you can buy less often.
Position overview
We are looking to fill a Part Time Stylist position within our Edinburgh store. Sent with a wealth of passion, energy, and drive to build lasting relationships, meet sales targets, and delight our customers at every turn. Departmental store experience highly favourable.
In this role, you are an integral part of a successful team, maximising sales, day-to-day operations of the store, while ensuring our customers receive world class service and styling.
Above all your job is to build customer relationships and ensure they choose you!
Key performance indicators
- Sales to Budget
- IPT (Items Per Transaction)
- Average £
- Customer Conversion
Duties & Responsibilities
- Providing exceptional customer service
- Achieving sales & exceeding budgets
- Preparation of inventory for sales floor and visual merchandising
- Flexible Availability- weekend availability preferred
You will need
- A proven customer facing background- establishing and maintaining meaningful customer experiences
- Energetic and positive attitude
- Ability to work efficiently within a team and independently
- Excellent communication and time management skills
- Passion for delivering world class customer service
- Fluency in English
- Flexible availability weekdays and weekends. The role is primarily Saturday and Sunday
You will receive
- Amazing team culture
- A genuine career path, internal progression, and career development
- International career opportunities driven by our global expansion
- Full training and support and access to online learning academy
- Competitive Hourly Wage
- Bonuses through “Gunn Sale” program
- Great employee purchasing privileges and staff discount
- Brand heritage dating back to 1946
Salary: Hourly Wage + Generous Bonus Structure
At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values – Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.
Job Types: Part-time
Pay: £12-13 per hour
Expected hours: 10-15 per week
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
Job Types: Part-time, Permanent
Pay: £12.00-£13.00 per hour
Expected hours: 10 – 15 per week
Additional pay:
- Bonus scheme
- Commission pay
Schedule:
- Day shift
- Holidays
- Weekend availability
Work Location: In person
#J-18808-Ljbffr
Concession Manager employer: Rodd & Gunn
Contact Detail:
Rodd & Gunn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rodd & Gunn's history and values. This will not only impress them but also help you connect your personal style and experience with their ethos.
✨Tip Number 2
Show off your customer service skills! Think of specific examples where you've gone above and beyond for a customer. Rodd & Gunn values exceptional service, so let them see how you can bring that energy to their team.
✨Tip Number 3
Be ready to discuss your sales achievements! Prepare to talk about how you've met or exceeded sales targets in the past. Numbers speak volumes, and showing your ability to drive sales will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about team culture, training opportunities, and how they measure success. This not only shows you're keen but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Concession Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working with Rodd & Gunn and that you understand our brand values.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer service and retail. We love seeing how your background aligns with what we do at Rodd & Gunn!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Rodd & Gunn
✨Know the Brand Inside Out
Before your interview, dive deep into Rodd & Gunn's history, values, and product offerings. Understanding their commitment to quality and customer service will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Highlight how you built relationships and exceeded sales targets, as this is crucial for the Concession Manager role.
✨Demonstrate Team Spirit
Rodd & Gunn values teamwork, so be ready to discuss how you've successfully collaborated with others in previous roles. Share stories that illustrate your ability to work efficiently both independently and as part of a team.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview to demonstrate your styling and customer interaction skills. Practice responding to different customer scenarios, showcasing your energetic and positive attitude.
