RockWOOL Group’s Rockfon division in South Wales seeks a Customer Services Advisor to join our Pencoed team. You will manage customer orders, queries, and claims, driving service improvements and ensuring accurate pricing and delivery information.
You will work with sales, production, logistics, and accounts to resolve issues, support upselling, and maintain strong relationships with customers and internal teams. Proactive communication and proficiency in SAP/Excel are essential.
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