Facilities Operator

Facilities Operator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Facilities Manager with repairs, maintenance, and site services.
  • Company: Join ROCKWOOL, a global leader in sustainable stone wool solutions.
  • Benefits: Enjoy competitive salary, pension scheme, health cashback, and life assurance.
  • Why this job: Make a real impact on sustainability while developing your DIY skills.
  • Qualifications: Good English communication, organisational skills, and a can-do attitude required.
  • Other info: Be part of a diverse team committed to shaping a better future.

The predicted salary is between 30000 - 42000 £ per year.

Join to apply for the Facilities Operator role at ROCKWOOL Group. Location Based at our facility in Pencoed, Bridgend. Ready to help shape a better future for generations to come.

In today’s fast-paced and ever-changing world, we have a responsibility – to ourselves and to future generations – to live and work sustainably. At ROCKWOOL, we are dedicated to enriching modern life through our innovative stone wool solutions, helping to create safer, healthier, and more sustainable environments for all.

What you will be doing:

  • Supporting the Facilities Manager in delivering a high standard of site services across all buildings
  • Carrying out general repairs and maintenance, including:
  • Basic plumbing
  • Basic carpentry
  • Tiling work
  • Pot-hole repairs
  • Painting and decorating
  • Completing small DIY tasks (e.g. assembling furniture, installing shelves, TVs, mirrors)
  • Assisting with maintenance and repairs at other off-site locations when required
  • Setting up and clearing meeting rooms
  • Managing locker allocations and maintaining up-to-date records
  • Assisting with the collection, delivery and sorting of site mail
  • Maintaining pool vehicles and keeping the Facilities van in good condition
  • Cleaning and replenishing coffee machines and managing consumable stock levels
  • Maintaining the Facilities workshop and communal areas to a high standard
  • Carrying out additional cleaning tasks (e.g. deep cleaning, litter collection) as required
  • Performing basic troubleshooting and preventative checks, and promptly reporting defects or incidents
  • Providing cover for other team members when needed
  • What you bring:

    • Good written and spoken English, suitable for a professional environment
    • The ability to be an effective communicator
    • Good organisational skills with the ability to multitask and plan/organise own workload
    • Ability to work as part of a wider team and follow instructions
    • Good level of experience carrying out a variety of DIY tasks
    • Full, clean driving licence
    • Can-do, positive attitude

    What we offer:

    • Competitive Salary
    • Aviva Pension Scheme
    • Westfield Health Cashback Scheme
    • Company Bonus Scheme
    • Life Assurance 4x annual salary
    • Enhanced Sick Pay Scheme
    • On-site subsidised electric car charging

    Who We Are:

    ROCKWOOL is the global leader in stone wool solutions, founded in Denmark in 1937. We transform volcanic rock into safe, sustainable products that help people and communities thrive. With over 12,000 employees, 40+ countries, and 51 manufacturing facilities, we share one purpose – releasing the natural power of stone to enrich modern living.

    Sustainability:

    Sustainability is at the heart of our strategy. We actively contribute to 11 United Nations Sustainable Development Goals, including Life Below Water (SDG 14). Through partnerships like the One Ocean Foundation and our sponsorship of the Denmark SailGP team, we champion ocean health and drive solutions to protect it.

    Our Culture:

    We embrace diversity, with 79 nationalities across our workforce, and are committed to inclusion, equal opportunity, and respect for all. You’ll join a friendly, supportive environment guided by “The ROCKWOOL Way” – our values of ambition, responsibility, integrity, and efficiency.

    Interested? Take the next step in your career and join a company making a real difference. Click ‘Apply’ now and help us shape a better tomorrow.

    Closing Date: 25th January 2026

    Facilities Operator employer: ROCKWOOL Group

    ROCKWOOL Group is an exceptional employer, offering a supportive and inclusive work culture that values diversity and sustainability. Located in Pencoed, Bridgend, employees benefit from competitive salaries, comprehensive health schemes, and opportunities for personal growth while contributing to innovative solutions that enhance modern living. Join us to be part of a team that not only prioritises professional development but also actively works towards a sustainable future for generations to come.
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    Contact Detail:

    ROCKWOOL Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Facilities Operator

    Tip Number 1

    Get to know the company! Before your interview, do a bit of research on ROCKWOOL. Understand their values and sustainability goals. This will help you connect your skills to what they’re all about.

    Tip Number 2

    Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your DIY skills and can-do attitude make you a great fit for the Facilities Operator role.

    Tip Number 3

    Show off your skills! If you have any photos or examples of past DIY projects, bring them along to the interview. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.

    Tip Number 4

    Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

    We think you need these skills to ace Facilities Operator

    Basic Plumbing
    Basic Carpentry
    Tiling Work
    Pot-hole Repairs
    Painting and Decorating
    DIY Skills
    Organisational Skills
    Multitasking
    Effective Communication
    Teamwork
    Driving Licence
    Positive Attitude
    Troubleshooting
    Preventative Maintenance

    Some tips for your application 🫡

    Show Your DIY Skills: Make sure to highlight any relevant DIY tasks you've done in the past. Whether it's basic plumbing or painting, we want to see your hands-on experience shine through!

    Communicate Clearly: Since good written and spoken English is key for this role, keep your application clear and professional. We love a good communicator, so let your personality come through while staying concise.

    Organise Your Application: Just like you would organise your workload, make sure your application is well-structured. Use headings, bullet points, and clear sections to make it easy for us to read and understand your experience.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Facilities Operator role. Don’t miss out!

    How to prepare for a job interview at ROCKWOOL Group

    Know Your DIY Skills

    Make sure you brush up on your basic plumbing, carpentry, and other DIY tasks before the interview. Be ready to discuss specific examples of repairs or maintenance you've done in the past, as this will show your hands-on experience and problem-solving skills.

    Communicate Clearly

    Since good communication is key for this role, practice articulating your thoughts clearly. You might be asked about how you would handle certain situations or communicate with team members, so think of examples that highlight your effective communication style.

    Show Your Organisational Skills

    Prepare to demonstrate your organisational abilities. Think of times when you successfully managed multiple tasks or planned your workload efficiently. This could involve discussing how you keep track of maintenance schedules or manage consumable stock levels.

    Embrace the Company Culture

    Familiarise yourself with ROCKWOOL's values and sustainability efforts. Show enthusiasm for their mission and how you can contribute to a positive work environment. Mention any personal experiences that align with their commitment to sustainability and teamwork.

    Facilities Operator
    ROCKWOOL Group
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