ROCKWOOL Group in South Wales is seeking a Customer Services Advisor to join our Pencoed office. You will process and coordinate customer orders, queries and claims, while driving improvements to service levels for internal and external customers.
You will work with sales, production, logistics, suppliers and accounts to ensure accurate ordering, timely delivery, and issue resolution. Proficiency in SAP and MS Office is essential; experience in building materials is a plus.
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Customer Experience & Order Fulfillment Specialist employer: ROCKWOOL Group
ROCKWOOL is an exceptional employer, offering a dynamic work culture that prioritises sustainability and innovation. As an Area Sales Manager in Scotland, you will benefit from a competitive salary, a company vehicle, and a robust commercial bonus scheme, all while being part of a diverse team committed to making a positive impact on modern living. With ample opportunities for professional growth and a strong emphasis on collaboration, ROCKWOOL is dedicated to enriching your career as you help build a better future.
