ROCKWOOL Group is seeking a Customer Services Advisor to join our Pencoed offices in South Wales. You will process and coordinate customer orders, handle queries and claims, and liaise with sales, production, logistics, suppliers and accounts to ensure smooth order fulfilment.
We value proactive problem-solving, accurate pricing checks, and timely updates to customers on delivery progress, while contributing to service improvements and upselling opportunities.
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Customer Service & Order Fulfillment Advisor in Bridgend employer: ROCKWOOL Group
ROCKWOOL is an exceptional employer, offering a dynamic work culture that prioritises sustainability and innovation. As an Area Sales Manager in Scotland, you will benefit from a competitive salary, a company vehicle, and a robust commercial bonus scheme, all while being part of a diverse team committed to making a positive impact on modern living. With ample opportunities for professional growth and a strong emphasis on collaboration, ROCKWOOL is dedicated to enriching your career as you help build a better future.
