At a Glance
- Tasks: Manage customer relationships and support the sales team in expanding our customer base.
- Company: Join Lektronix, a dynamic Rockwell Automation Business in the West Midlands.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: Collaborative workplace with opportunities for personal and professional development.
- Why this job: Make a real difference by enhancing customer satisfaction and driving business success.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Lektronix, a Rockwell Automation Business in the West Midlands, is seeking a Customer Support Agent to manage relationships with existing customers and assist the external sales team in expanding the customer base. The role is based in the West Midlands and reports to the Customer Service Team Lead.
You will handle customer inquiries, support order processing, and contribute to customer satisfaction while coordinating with Workshops and Sales to drive business growth in a collaborative environment.
We think you need these skills to ace Customer Success & Sales Support Specialist
Customer Relationship Management
Order Processing
Customer Satisfaction
Sales Support
Communication Skills
Collaboration
Problem-Solving Skills
