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- Tasks: Serve guests with a smile, ensuring top-notch dining experiences.
- Company: Rockwater Branksome is Dorset's premier beachfront venue, offering a vibrant lifestyle and unforgettable moments.
- Benefits: Enjoy early pay access, generous tips, free meals, and discounts for you and friends.
- Why this job: Join a lively team, create memorable experiences, and thrive in a fun, dynamic environment.
- Qualifications: At least 1 year of experience in a busy restaurant setting is required.
- Other info: Be part of exciting events like live music and yoga sessions at the beach.
Rockwater Branksome is Dorset’s most premier beachfront destination venue situated right on Branksome beach. Rockwater isn\’t just a restaurant; it\’s a lifestyle, an experience, and a home away from home.
Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a a luxurious small-plate sharing concept from midday until late. The Bar and Kitchen offers a buzzing atmosphere, family favourites, tasty cocktails, while our shack provides quick coffee and bites for those on the move. Whether it\’s a romantic dinner, a lively celebration, or a quick snack. Rockwater has a spot for every moment. Beyond dining, Rockwater pulses with life. Live music, DJ sessions, sunrise yoga, and invigorating sea swims fill our calendar with unique experiences you won\’t find anywhere else.
A Rockwater waiter/waitress is a proactive, cheerful team player, with a passion for the hospitality industry. Working collaboratively with the team and guests to ensure service delivery and guest experience is of paramount importance. You will focus on exceeding the expectations of the customer, and providing the best possible experience, incorporating Rockwater standards of service requirements at all times.
- Develop a deep understanding of our menu, beverages, and service standards to provide knowledgeable assistance to guests.
- Learn the Rockwater ‘waves’ of service and apply these service standards to each guests.
- Ensure accurate and timely delivery of dishes to the guests\’ tables, maintaining the highest level of order accuracy.
- Uphold impeccable cleanliness and organisation in all assigned areas, contributing to a welcoming and efficient dining environment.
- Assist in the opening, operation, and closing procedures, consistently meeting our stringent standards.
- Prioritise safety at all times, both for yourself and others, promptly addressing any potential hazards or concerns in the restaurant and follow strict allergen procedures.
- Work closely with all staff members to foster strong customer relationships and cultivate loyal regular guests.
- Be open to fulfilling any reasonable requests from management, demonstrating flexibility and a willingness to contribute to the team\’s success.
- Proactively promote and upsell menu items, offering suggestions to guests to enhance the guest experience
The Ideal Candidate
- At least 1 years experience as a waiter in a high volume venue.
Benefits and Rewards
- Wagestream – Access your pay early
- Incredible tips – Approximately £2-£3 per hour on top of your basic pay (Based on last 3 months)
- Employee referral scheme
- Health assured – Employee assistance programme
- 25% off your food bill up to 4 people
- Free staff meals on shift
- Free uniform
Joining us isn\’t just about a job; it\’s about becoming part of a dynamic team that\’s all about creating unforgettable memories. As a waiter/waitress you\’ll play a key role in crafting these cherished moments for our guests. If you\’re excited about delivering outstanding experiences then step inside and discover the Rockwater way.
Waiter/Waitress employer: Rockwater Enterprise
Contact Detail:
Rockwater Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with Rockwater's unique offerings and atmosphere. Visit the venue if possible, or explore their social media to understand their vibe and customer interactions. This knowledge will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal experiences where you went above and beyond for customers. Prepare specific examples that highlight your proactive approach and teamwork skills, as these are key traits they value at Rockwater.
✨Tip Number 3
Practice your upselling techniques before the interview. Think of creative ways to suggest menu items that could enhance a guest's experience. This will not only impress the hiring team but also show that you understand the importance of maximising guest satisfaction.
✨Tip Number 4
Demonstrate your flexibility and willingness to learn by being open about your eagerness to adapt to Rockwater's service standards. Mention any previous experiences where you successfully adjusted to new procedures or worked collaboratively with a team to achieve common goals.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a waiter/waitress at Rockwater Branksome. Familiarise yourself with their service standards and the type of dining experience they offer.
Tailor Your CV: Highlight your relevant experience in the hospitality industry, especially in high-volume venues. Emphasise your teamwork skills, customer service experience, and any specific achievements that demonstrate your ability to exceed guest expectations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for working at Rockwater. Mention why you are drawn to their unique dining experience and how you can contribute to creating unforgettable moments for guests.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Rockwater Enterprise
✨Know the Menu Inside Out
Familiarise yourself with Rockwater's menu, including all dishes and drinks. Being able to confidently discuss ingredients and make recommendations will impress your interviewers and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you went above and beyond for customers. Highlighting your ability to create memorable experiences will resonate well with the interviewers at Rockwater.
✨Demonstrate Team Spirit
Rockwater values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where you contributed to a positive team environment or helped resolve conflicts.
✨Emphasise Flexibility and Adaptability
The hospitality industry can be unpredictable, so it's important to convey your willingness to adapt to changing situations. Discuss times when you've successfully handled unexpected challenges or changes in a busy environment.
