At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences at our beachfront venue.
- Company: Rockwater Branksome, Dorset’s premier beachfront destination with a vibrant atmosphere.
- Benefits: Access to early pay, amazing tips, staff meals, and discounts for you and friends.
- Other info: Enjoy live music, yoga sessions, and a fun work environment while making great memories.
- Why this job: Join a dynamic team and be part of unforgettable moments by the beach.
- Qualifications: At least 1 year of customer-facing experience and a passion for hospitality.
Rockwater Branksome is Dorset’s most premier beachfront destination venue situated right on Branksome beach.
Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home.
Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a luxurious small-plate sharing concept from midday until late.
The Bar and Kitchen offers a buzzing atmosphere, family favourites, tasty cocktails, while our shack provides quick coffee and bites for those on the move.
Whether it's a romantic dinner, a lively celebration, or a quick snack.
Rockwater has a spot for every moment.
Beyond dining, Rockwater pulses with life.
Live music, DJ sessions, sunrise yoga, and invigorating sea swims fill our calendar with unique experiences you won't find anywhere else.
A Rockwater Shacks Team Member is a proactive, cheerful team player, with a passion for the hospitality industry.
You will focus on exceeding the expectations of the customer, and providing the best possible experience, incorporating Rockwater standards of service requirements at all times.
- Maintain complete knowledge of the shacks menu and what is on offer.
- Ensure the take away hot and cold drinks, cocktails, and wine are presented according to Rockwater standards.
- Being aware of and following the correct allergy procedure at all times.
- Maintain relevant shack stock levels at all times.
- Ensure all shack equipment is properly maintained and in good working order.
- Minimise wastage at all times and record appropriately.
- Maintain a thorough understanding of current licensing laws and ensure these are adhered to.
- Use the POS system correctly to place orders and take payment ensuring all checks are correct and all items are charged at the correct price.
- To have a thorough understanding of the F&B systems operating within Rockwater.
- Adhere to opening and closing checklists.
- To deliver the “Rockwater Experience” to all guests by following our Waves of Service standards.
- Compliance with legal requirements under the Health & Safety Act 1974 and food hygiene, maximising sales opportunities throughout Rockwater by upselling to guests where appropriate.
- The Ideal Candidate
- At least 1 years customer facing experience
Benefits and Rewards
- Wagestream - Access your pay early
- Amazing tips - Approximately £1-1.5 per hour (Based on last 3 months)
- Employee referral scheme
- Health assured - Employee assistance programme
- 25% off your food bill up to 4 people
- Free staff meals on shift
- Free uniform
Joining us isn't just about a job; it's about becoming part of a dynamic team that’s all about creating unforgettable memories.
As a Shacks Team Member you’ll play a key role in crafting these cherished moments for our guests.
If you’re excited about delivering outstanding experiences then step inside and discover the Rockwater way.
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Shacks Team Member in Bournemouth employer: Rockwater Enterprise
Rockwater Hove is an exceptional employer that offers a vibrant work culture in a stunning beachfront location, perfect for those passionate about culinary excellence. With opportunities for professional growth and development, you will be part of a dynamic team dedicated to creating unforgettable dining experiences while enjoying the benefits of working in a high-energy environment. Join us to elevate your career in a premium venue that values creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Shacks Team Member in Bournemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rockwater Enterprise. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rockwater Enterprise
Don't be shy about reaching out to Rockwater Enterprise directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shacks Team Member in Bournemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rockwater Enterprise and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rockwater Enterprise
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
