Growth Operations Manager - Marketing in Birmingham

Rocksteady Music School is the UK’s largest rock and pop school. We teach fun and inclusive in-school band lessons to primary age children. Our mission is simple: to amplify children’s self-belief and remove barriers to music education. We’re currently in thousands of schools in the UK, teaching over 120K children every week, and recently launched in Australia – and we’re growing fast.

Our offices in Liphook and Birmingham are home to many of our central office teams. From there, we all play our part in supporting our band leaders to reach as many children as possible with their lessons.

We’re now looking for a Growth Operations Manager to join our Growth Marketing team to connect every campaign, channel, and piece of content to a measurable commercial outcome — and build the systems, attribution models, and experiment infrastructure that turn marketing activity into a provable, compounding growth engine for Rocksteady.

As a Growth Operations Manager, you will:

• Build and own the single source of truth for marketing and revenue data - Design and maintain a unified data architecture to provide a single, agreed view of pipeline performance — connecting Website, HubSpot, paid platform data, and any intent tools into one coherent reporting system.
• Design and maintain multi-touch attribution models across the B2B and B2E education buying journey - Build the attribution framework that connects marketing activity to pipeline and closed-won deals.
• Own the marketing technology stack strategy — evaluating, procuring, and retiring tools - Act as the strategic owner of the MarTech stack, auditing and advising which tools Rocksteady should use and how they integrate.
• Build and run the growth experiment engine infrastructure across the team - Build and maintain the operational infrastructure, including the shared experiment backlog, ICE scoring model, hypothesis documentation templates, results tracking, and the briefing process.
• Build and run the layered marketing reporting cadence - Own the marketing reporting framework from weekly channel performance against targets through to monthly pipeline reviews.
• Own the website as a conversion and data infrastructure asset – Manage the website data layer so that traffic, behaviour, and conversion metrics flow accurately into the broader reporting system.
• Drive sales and marketing alignment through shared data and shared accountability - Own the operational infrastructure that collapses the wall between marketing and sales.
• Develop data integrity and segmentation - Maintain the integrity of ICP data across all systems.
• Thrive in a collaborative environment - balancing a commitment to high standards with the ability to build strong relationships and work effectively across teams.

As a Growth Operations Manager, you'll need:

• Minimum 4 years of experience in growth operations, marketing operations, revops or marketing analytics.
• Has built or operated within a structured growth or marketing experiment programme.
• Has owned or overseen the data quality and segmentation architecture in a B2B CRM.
• Has experience planning and implementing effective analytics and tracking across platforms.
• Has produced or contributed to senior leadership marketing reporting.
• An understanding of SEO/AEO is desirable.
• Values-driven and motivated by the opportunity to contribute to a mission-led organisation.
• Passion for education and/or music a bonus!

Benefits include:

• 35 hour working week
• 28 days holiday plus bank holidays
• Long service awards including an additional 4 weeks’ pay after 5 years
• Free onsite parking
• Personal development opportunities
• Comprehensive benefits package including discounts on everyday purchases, free 24/7 GP service.
• Enhanced maternity and paternity pay.
• Celebatory staff away-days, Christmas parties and social events.
• Opportunities to work with the Rocksteady Foundation.

We are committed to safeguarding and promoting the welfare of all children and expect all our staff to share this commitment.

Rocksteady Music School is an equal opportunity employer. We are committed to the fair treatment of staff, potential staff, and of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background.