Associate UX Researcher

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium – all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a talented UX Researcher who has a passion for understanding players and evaluating the gaming experience. The successful candidate will join a growing UX team and help execute research activities on Rockstar’s games and core products.

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland.

WHAT WE DO

• The Rockstar Games UX Research Team run studies to build on the company\’s understanding of how players think, feel, and act while playing our games.
• We value research excellence, ensuring every study yields high quality, actionable findings that our stakeholders can use to inform their decisions.
• We collaborate with partner teams across the company, including game design, art, code, production, analytics, and consumer insights.

RESPONSIBILITIES

• Work with a team of UX researchers to plan and execute research activities for Rockstar’s game development teams.
• Help identify product needs and transform them into research goals.
• Apply a mixed-method approach, using qualitative and quantitative methods (including usability testing, experiential play testing, interviews, surveys, telemetry, descriptive, and inferential statistics).
• Intelligently design research methods, balancing research rigor with practical context.
• Generate actionable findings to support game development decisions.
• Communicate research insights verbally and in writing to a variety of stakeholders with different backgrounds.
• Play in-development game content and stay up to date with development progress and design decisions.

QUALIFICATIONS

• Bachelors in Psychology, Sociology, Human-Computer Interaction, Human Factors, Computer Science, Anthropology or related field.
• 1-3 years of experience in UX research or a similar field, particularly relevant if in the games industry.
• Broad knowledge of video game genres and knowledge of Rockstar’s past and present titles.

SKILLS

• Ability to work efficiently in a fast-paced environment and to navigate organizational complexity and ambiguity.
• Ability to work and communicate effectively in a small, close-knit, team and collaborate where needed with game development stakeholders from a wide range of disciplines.
• Able to manage competing priorities and flag to teammates where needed.
• Demonstrated passion for games and game development.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Extensive knowledge of Rockstar’s games, especially online aspects.
• Prior experience working with game development teams.
• Technical skills in any of the following:
  • Quantitative research skills (e.g., inferential statistics, proficiency in software such as R, SPSS, Tableau)
  • Audio-visual and streaming technology (e.g., for recording and streaming playtest sessions)
  • Familiarity with survey tools such as Qualtrics or Alchemer
  • Programming

ADDITIONAL INFORMATION

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.