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- Tasks: Support game development teams by solving problems and enhancing tools technology.
- Company: Join Rockstar Games, a leader in world-class entertainment experiences.
- Benefits: Full-time role in a state-of-the-art studio with a focus on collaboration and learning.
- Other info: Inclusive environment with opportunities for growth and development.
- Why this job: Be part of exciting projects and work with talented industry professionals.
- Qualifications: 1+ year experience in games or software support, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented Development Support team member who is passionate about supporting our game development teams and driving our tools technology forward. This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland.
WHAT WE DO
The Rockstar Games Tools Team create and maintain software tools that are used by all game development disciplines to support the creation of all Rockstar Games projects. These software tools range from digital content exporters, a data processing asset pipeline to game, CI/CD automation systems and UI editors.
RESPONSIBILITIES
- Work within the Tools team primarily supporting our animators and environment artists with assistance and problem solving.
- Gain an understanding of artist and animator workflows and how the data they produce translates into the game engine.
- Diagnose exporter, data processing, and automation problems.
- Handle incoming support requests directed towards the Tools team.
- Escalate issues to Tools Leads and Tools Programmers where appropriate.
- Communicate frequently reported support issues with Tools Leads.
REQUIREMENTS
- 1+ year experience working in the games industry, software development or related field in a support role.
- Strong communication and interpersonal skills.
- Experience with task and bug tracking software such as JIRA.
- An eagerness to learn new workflows and software tools.
- Excellent team working skills both in person and remotely.
- Ability to work within a schedule and deliver effectively to deadlines.
PLUSES
Please note that these are desirable skills and are not required to apply for the position.
- Experience working within a large-scale AAA development team.
- A university degree in Game Production, Design, Data Science, or a related field.
- Familiarity with at least one digital content creation package.
- Experience with 3ds Max MaxScript, Motionbuilder or Maya.
HOW TO APPLY
Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process. Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.
If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
Development Support: Tools in Edinburgh employer: Rockstar Games
Contact Detail:
Rockstar Games Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Support: Tools in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Rockstar's values and projects. This way, you can show how your passion aligns with their mission and make a lasting impression.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your answers. Think about how your past experiences relate to the role and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Network like a pro! Connect with current or former Rockstar employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Development Support: Tools in Edinburgh
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your relevant experience in the games industry and any support roles you've had. Keep it clear and concise, and don't forget to tailor it to the Development Support position.
Write a Compelling Cover Letter: This is your chance to show us your passion for game development and how you can support our teams. Share specific examples of your problem-solving skills and how you've helped others in previous roles. Make it personal and engaging!
Show Off Your Communication Skills: Strong communication is key in this role. In your application, demonstrate how you've effectively communicated with team members or clients in the past. This could be through your CV, cover letter, or even in a brief introduction about yourself.
Apply Through Our Website: We want to make the application process as smooth as possible for you. So, head over to our website to submit your application. It’s straightforward, and you'll be one step closer to joining our talented team at Rockstar!
How to prepare for a job interview at Rockstar Games
✨Know Your Tools
Familiarise yourself with the software tools used in game development, especially those related to animation and environment art. Understanding how these tools function will help you communicate effectively with the team and demonstrate your passion for supporting their workflows.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in previous roles. Highlighting your experience with task and bug tracking software like JIRA will show that you're ready to tackle challenges head-on and support the team efficiently.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical topics. This will help you connect with the interviewers and showcase your interpersonal skills.
✨Demonstrate Your Eagerness to Learn
Express your enthusiasm for learning new workflows and tools. Share any relevant experiences where you've quickly adapted to new technologies or processes, as this will show that you're a proactive team player who can grow within the role.