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- Tasks: Manage bookings and prepare travel documents for clients in the Asia department.
- Company: Join a dedicated team focused on delivering seamless travel experiences.
- Benefits: Enjoy discounted travel, hybrid working, and 25 days holiday plus perks.
- Why this job: Perfect for travel enthusiasts wanting to work in a collaborative and growth-oriented environment.
- Qualifications: Strong attention to detail, MS Office skills, and a passion for travel required.
- Other info: Office-based for the first 6 months, then hybrid working model.
The predicted salary is between 26000 - 28500 £ per year.
Our client is looking for a Travel Operations Specialist to join their dedicated team. You will play an essential role in delivering seamless travel experiences for clients by managing bookings, coordinating with suppliers, and preparing detailed travel documents for their Asia department.
What Will I Be Doing?
- Work with travel consultants and external suppliers to ensure bookings are accurate and services are secured.
- Conduct quality checks on client itineraries and prepare final travel documents.
- Manage administrative tasks such as ticket preparation, assembling trip documents, and dispatching to clients.
- Provide operational support for customer service and group tour administration.
- This is purely an administration role - there is no external customer contact.
What Experience Do I Need?
- Strong attention to detail and excellent organisational skills.
- Proficiency in MS Office (Excel, Word, Teams).
- Experience in data entry or similar administrative tasks.
- Ability to manage multiple tasks and work efficiently under pressure.
- A passion for travel and delivering excellent customer service.
- Independent travel to South East Asia would be a preference.
Additional Information
- Salary: £26000 - £28500 plus discretionary annual bonus.
- Hours: Full-time, Monday to Friday - Office Based in incredible offices for the first 6 months then hybrid working model 2 - 3 days a week in the office.
- Benefits: A collaborative team environment, opportunities for growth, and a passion-driven workplace. Discounted travel, discounts for high street brands on perkbox, volunteering leave, 25 days holiday.
Travel Operations Specialist employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations Specialist
✨Tip Number 1
Familiarise yourself with the travel industry, especially regarding Asia. Understanding popular destinations, travel trends, and cultural nuances can give you an edge in discussions during the interview.
✨Tip Number 2
Brush up on your MS Office skills, particularly Excel and Word. Being able to demonstrate your proficiency in these tools during practical assessments or discussions can significantly boost your chances.
✨Tip Number 3
Prepare examples of how you've managed multiple tasks under pressure in previous roles. This will showcase your organisational skills and ability to thrive in a fast-paced environment, which is crucial for this position.
✨Tip Number 4
If you've travelled independently to South East Asia, be ready to share your experiences. This personal touch can highlight your passion for travel and make you a memorable candidate.
We think you need these skills to ace Travel Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and organisational skills, as these are crucial for the Travel Operations Specialist role. Include any relevant experience in data entry or administrative tasks.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how it aligns with the company's mission. Mention your proficiency in MS Office and any specific experiences that demonstrate your ability to manage multiple tasks efficiently.
Highlight Relevant Experience: If you have experience working with travel consultants or managing bookings, be sure to include this in your application. Detail any previous roles where you conducted quality checks or prepared travel documents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your Attention to Detail
As a Travel Operations Specialist, attention to detail is crucial. Prepare examples from your past experiences where your meticulousness made a difference, such as catching errors in bookings or ensuring all travel documents were accurate.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple tasks effectively. You could mention specific tools or methods you use to stay organised, especially when handling administrative tasks under pressure.
✨Familiarise Yourself with MS Office
Since proficiency in MS Office is essential for this role, brush up on your skills, particularly in Excel and Word. Be ready to discuss how you've used these tools in previous roles to streamline processes or improve efficiency.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share any personal travel experiences, especially to South East Asia, and explain how they have shaped your understanding of the travel industry and customer service.
