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- Tasks: Manage travel bookings, coordinate with suppliers, and prepare travel documents for clients.
- Company: Join a dedicated team focused on delivering seamless travel experiences in the Asia department.
- Benefits: Enjoy discounted travel, high street discounts, volunteering leave, and 25 days holiday.
- Why this job: Be part of a collaborative environment with growth opportunities and a passion for travel.
- Qualifications: Strong attention to detail, organisational skills, and proficiency in MS Office required.
- Other info: This is an office-based role for the first 6 months, then hybrid working.
The predicted salary is between 22100 - 24900 £ per year.
Our client is looking for a Travel Operations Specialist to join their dedicated team. You will play an essential role in delivering seamless travel experiences for clients by managing bookings, coordinating with suppliers, and preparing detailed travel documents for their Asia department.
What Will I Be Doing?
- Work with travel consultants and external suppliers to ensure bookings are accurate and services are secured.
- Conduct quality checks on client itineraries and prepare final travel documents.
- Manage administrative tasks such as ticket preparation, assembling trip documents, and dispatching to clients.
- Provide operational support for customer service and group tour administration.
- This is purely an administration role - there is no external customer contact.
What Experience Do I Need?
- Strong attention to detail and excellent organisational skills.
- Proficiency in MS Office (Excel, Word, Teams).
- Experience in data entry or similar administrative tasks.
- Ability to manage multiple tasks and work efficiently under pressure.
- A passion for travel and delivering excellent customer service.
- Independent travel to South East Asia would be a preference.
Additional Information
- Salary: £26000 - £28500 plus discretionary annual bonus.
- Hours: Full-time, Monday to Friday - Office Based in incredible offices for the first 6 months then hybrid working model 2 - 3 days a week in the office.
- Benefits: A collaborative team environment, opportunities for growth, and a passion-driven workplace. Discounted travel, discounts for high street brands on perkbox, volunteering leave, 25 days holiday.
Travel Operations Specialist employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations Specialist
✨Tip Number 1
Familiarise yourself with the travel industry, especially regarding Asia. Understanding popular destinations, travel trends, and cultural nuances can give you an edge in discussions during the interview.
✨Tip Number 2
Brush up on your MS Office skills, particularly Excel and Word. Being able to demonstrate your proficiency in these tools during practical assessments or discussions can significantly boost your chances.
✨Tip Number 3
Prepare examples of how you've managed multiple tasks under pressure in previous roles. This will showcase your organisational skills and ability to thrive in a fast-paced environment, which is crucial for this position.
✨Tip Number 4
If you've travelled independently to South East Asia, be ready to share your experiences. This personal touch can highlight your passion for travel and make you a memorable candidate.
We think you need these skills to ace Travel Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel operations or administrative roles. Emphasise your attention to detail, organisational skills, and proficiency in MS Office, as these are key requirements for the position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how it aligns with the role. Mention specific experiences that demonstrate your ability to manage bookings and coordinate with suppliers effectively.
Showcase Relevant Skills: When detailing your experience, focus on skills like data entry, managing multiple tasks, and working under pressure. Use examples that illustrate your ability to deliver excellent customer service, even if it's in an administrative capacity.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your Attention to Detail
As a Travel Operations Specialist, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by sharing how you manage multiple tasks effectively. You could mention tools or methods you use to stay organised, especially in high-pressure situations.
✨Familiarise Yourself with MS Office
Since proficiency in MS Office is essential for this role, brush up on your skills, particularly in Excel and Word. Be ready to discuss how you've used these tools in previous roles to enhance your productivity.
✨Express Your Passion for Travel
This role requires a passion for travel, so make sure to convey your enthusiasm during the interview. Share any personal travel experiences, especially to South East Asia, and how they have shaped your understanding of travel operations.
