At a Glance
- Tasks: Manage urgent travel arrangements for medical repatriation cases worldwide.
- Company: Well-established travel company specialising in emergency repatriation travel.
- Benefits: Flexible working options, both full-time and part-time roles available.
- Other info: Initial training provided, with no two nights ever the same.
- Why this job: Make a real difference during challenging times for people in need.
- Qualifications: Previous travel industry experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting on behalf of a well-established travel company specialising in emergency repatriation travel. This is a genuinely rewarding opportunity where you’ll be helping people during some of the most difficult moments of their lives.
Working as part of a supportive 24-hour operations team, you’ll manage urgent travel arrangements for passengers needing to return home following medical emergencies abroad. This role would suit somebody calm under pressure who enjoys problem solving and making a real difference. Both full-time and part-time applications will be considered.
What will I be doing?- Managing urgent travel arrangements for medical repatriation cases worldwide
- Booking flights, accommodation and other travel services quickly and accurately
- Handling sensitive situations with empathy, professionalism and urgency
- Managing cases from enquiry through to final booking
- Working closely with colleagues within a 24-hour operation
- Previous travel industry experience is essential
- Galileo or Amadeus experience would be highly beneficial
- Excellent attention to detail and organisational skills
- A calm, practical and solutions-focused approach
- Strong communication skills and a confident telephone manner
- The ability to work independently overnight
- Initial training will take place in the Hampshire office and is expected to last approximately two weeks on day shifts before transitioning onto nights
- Current shift patterns are: Monday to Friday: 22:00 – 08:00; Saturday & Sunday: 21:00 – 08:00
- Flexible working options are available, and both full-time and part-time applicants will be considered
- A rare opportunity to join a company where the work is meaningful and no two nights are ever the same
Nights Repatriation Consultant in Shrewsbury employer: Rockpool Recruitment
Join a well-established travel company that offers a genuinely rewarding opportunity as a Nights Repatriation Consultant, where you will make a real difference in people's lives during their most challenging moments. With a supportive 24-hour operations team, flexible working options, and a focus on employee growth, this role not only allows you to utilise your travel industry experience but also provides a unique chance to work in a dynamic environment where no two nights are ever the same.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Repatriation Consultant in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs, especially in handling sensitive situations. Practice answering common interview questions to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've managed urgent situations in the past. This will demonstrate your calmness under pressure and your ability to make a real difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Nights Repatriation Consultant in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Nights Repatriation Consultant role. Highlight any previous travel industry experience and your ability to handle sensitive situations with empathy.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about helping people during tough times. Share specific examples of how you've managed urgent situations in the past, showing off your calm and solutions-focused approach.
Showcase Your Communication Skills:Since this role involves a lot of phone work, make sure to emphasise your strong communication skills in your application. We want to see that you can convey information clearly and confidently, especially under pressure.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation about this rewarding opportunity!
How to prepare for a job interview at Rockpool Recruitment
✨Know Your Stuff
Make sure you brush up on your travel industry knowledge, especially around emergency repatriation. Familiarise yourself with the processes involved and any relevant systems like Galileo or Amadeus. This will show that you're serious about the role and ready to hit the ground running.
✨Stay Calm Under Pressure
Since this role involves handling sensitive situations, practice how you would respond to high-pressure scenarios. Think of examples from your past where you've managed stress effectively. This will demonstrate your ability to remain composed when it matters most.
✨Show Empathy and Professionalism
During the interview, highlight your communication skills and how you handle difficult conversations. Share experiences where you've had to be empathetic while maintaining professionalism. This is crucial for a role that deals with people in distressing situations.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. Inquire about the team dynamics, training processes, or how they support staff during challenging cases. This shows your genuine interest and helps you assess if the company is the right fit for you.
