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For Companies At a Glance
- Tasks: Book and manage bespoke accommodation for high net worth clients in a dynamic environment.
- Company: Join a market-leading business known for exceptional customer service in the travel industry.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Perfect for travel enthusiasts who thrive in a fast-paced, rewarding role.
- Qualifications: Experience in travel, strong communication skills, and a keen eye for detail.
- Other info: Office-based role in North West London with flexible shift hours.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Reservations Specialist – Media and HNWI
This is an exciting opportunity for an experienced Reservations Agent to join a dynamic business within a niche market, which provides accommodation for high net worth individuals. The business has been built on reputation, ethos and a passion for delivering an exceptionally high level of customer service; they are truly market leaders within their specialist field.
Reservations Specialist – What will I be doing?
Whilst the core part of this role is booking accommodation, it offers a great deal of variety and no two days are the same. Whether you are arranging hotels, bespoke accommodation, or managing existing bookings, you’ll need to be resourceful, have the ability to multi-task and must be able to react quickly and effectively and meet demanding and often changing deadlines. The position is challenging as well as fun and requires a self-motivated and ambitious individual with a desire to succeed.
Reservations Specialist – What experience do I need?
- Experience within the travel industry is essential, ideally with experience of researching and securing accommodation for business and leisure trips
- Excellent at building relationships and rapport
- A problem solver with the ability to follow through tasks and responsibilities to ensure positive outcomes
- Great communication skills and an excellent telephone manner
- Excellent eye for detail and accuracy
- A team player who can engage effectively across all levels of a business
- Highly motivated and well-organised
- Good knowledge of Microsoft Office, particularly Excel
Reservations Consultant – What else do I need to know?
This role is part of a dynamic and supportive team and requires a high degree of flexibility and an ability to deal with change, growth and pressurised deadlines. It is the ideal opportunity for someone who is passionate about travel, and who always strives to deliver the best possible service to customers and clients. The role is based in North West London on a permanent basis and is fully office based. The hours are Monday – Friday on a shift basis between 9am and 6.30pm
Reservations Specialist employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with high net worth individuals. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for travel shine through. Share stories that highlight your problem-solving skills and ability to handle pressure – it’ll make you memorable!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like the one offering the Reservations Specialist role. Express your interest and ask if they have any upcoming opportunities – it shows initiative!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application process. Plus, applying directly can sometimes give you an edge over others – so don’t miss out on that chance!
We think you need these skills to ace Reservations Specialist
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service.
Highlight Relevant Experience: Make sure to showcase your experience in the travel industry, especially if you've worked with high net worth individuals before. We’re looking for specific examples of how you’ve successfully managed bookings or resolved issues, so don’t hold back on the details!
Be Detail-Oriented: Since this role requires a keen eye for detail, ensure your application is free from typos and errors. We appreciate clarity and precision, so format your CV and cover letter neatly. It’s a great way to demonstrate your organisational skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all the necessary documents in one go. Plus, it shows us you’re tech-savvy and ready to jump into the digital age of applications!
How to prepare for a job interview at Rockpool Recruitment
✨Know Your Stuff
Before the interview, make sure you research the company and its niche market. Understand their ethos and what sets them apart in providing accommodation for high net worth individuals. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled challenges in previous roles, especially in the travel industry. Highlight your ability to multi-task and react quickly to changing situations, as this is crucial for a Reservations Specialist.
✨Demonstrate Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face, such as handling a difficult customer or managing a last-minute booking change.
✨Emphasise Teamwork and Flexibility
This position requires a team player who can adapt to change. Share experiences where you've successfully collaborated with others and how you've managed to stay organised under pressure. This will illustrate that you're not just a lone wolf but someone who thrives in a dynamic environment.
