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- Tasks: Manage urgent travel requests for artists and VIP clients in the music industry.
- Company: Join a leading travel management firm specialising in high-profile music industry professionals.
- Benefits: Enjoy gym memberships, extra holiday, travel discounts, and exclusive event access.
- Why this job: Be part of a fast-paced environment, solving travel challenges for top music acts.
- Qualifications: 3 years in travel coordination, with 2 years in entertainment or VIP travel required.
- Other info: Flexible hours needed; work weekends and holidays to support the music scene.
The predicted salary is between 36000 - 60000 £ per year.
Our client specialises in managing travel for high-profile individuals and touring professionals in the music industry. From luxury arrangements for headline acts to cost-effective solutions for production teams, they ensure smooth and efficient travel logistics. In this role, you will be responsible for handling urgent out-of-hours travel requests, last-minute itinerary changes, and ongoing travel management. This is a fast-paced position that requires quick thinking, problem-solving skills, and a strong understanding of entertainment industry travel needs. There is an immediate need for individuals available to work 6am – 8pm on Saturdays and Sundays, with part of these hours being core working hours and part on-call. However, we are also keen to hear from candidates who are available to work outside of normal working hours.
Key Responsibilities
- Manage urgent after-hours travel requests for artists, touring crews, and VIP clients.
- Coordinate flights, accommodation, and ground transport—ranging from private jets to budget airlines.
- Handle itinerary adjustments, last-minute bookings, and unexpected travel challenges.
- Ensure smooth travel logistics for global tours, festivals, and productions.
- Anticipate and address potential travel disruptions with proactive solutions.
- Provide high-quality customer service in a high-pressure environment.
- Use Galileo GDS to manage bookings, fare calculations, and itinerary modifications.
Requirements
- Minimum of 3 years' experience in travel coordination, with at least 2 years in entertainment, sports, luxury, or VIP travel.
- Strong proficiency in GDS systems (Galileo preferred) for booking management.
- Ability to work independently and make quick, informed decisions.
- Excellent problem-solving skills and ability to handle high-pressure situations.
- Flexibility to work nights, weekends, and holidays as required by the industry.
- Exceptional attention to detail and commitment to accuracy.
Benefits
- Gym membership options.
- Additional day off for your birthday.
- 25 days of holiday, increasing annually up to 30 days.
- Employee assistance programme, including counselling and lifestyle coaching.
- Travel discounts and industry perks.
- Cycle-to-work and tech schemes.
- Access to exclusive events and guestlist opportunities.
This role offers an exciting opportunity to work in a dynamic, high-profile industry, providing essential travel solutions to some of the biggest names in music.
Out of Hours Travel Consultant - Music Industry employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Travel Consultant - Music Industry
✨Tip Number 1
Familiarise yourself with the music industry and its unique travel needs. Understanding the specific requirements of artists and touring professionals will help you stand out as a candidate who can anticipate challenges and provide tailored solutions.
✨Tip Number 2
Network within the entertainment and travel sectors. Attend industry events or join relevant online forums to connect with professionals who can offer insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Highlight your experience with GDS systems, particularly Galileo, in conversations or interviews. Being able to demonstrate your proficiency in managing bookings and fare calculations will show that you're ready to hit the ground running.
✨Tip Number 4
Prepare for high-pressure scenarios by practising your problem-solving skills. Think of potential travel disruptions and how you would handle them, as this role requires quick thinking and effective decision-making under stress.
We think you need these skills to ace Out of Hours Travel Consultant - Music Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel coordination, especially within the entertainment or music industry. Emphasise your proficiency with GDS systems like Galileo and any specific achievements that showcase your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the music industry and your understanding of its unique travel needs. Mention your availability to work out-of-hours and how your previous experiences have prepared you for handling urgent travel requests.
Showcase Problem-Solving Skills: In your application, provide examples of past situations where you successfully managed last-minute travel changes or resolved unexpected challenges. This will demonstrate your ability to thrive in high-pressure environments.
Highlight Customer Service Experience: Since this role requires providing high-quality customer service, include any relevant experience where you delivered exceptional service, particularly in fast-paced settings. This will help illustrate your capability to manage VIP clients effectively.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience in travel coordination, especially within the entertainment or music industry. Be prepared to discuss specific examples of how you've managed urgent travel requests and handled last-minute changes.
✨Demonstrate Problem-Solving Skills
Since this role requires quick thinking and problem-solving, prepare to share scenarios where you successfully navigated unexpected travel challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with GDS Systems
As proficiency in Galileo GDS is preferred, brush up on your knowledge of this system before the interview. If you have experience with other GDS systems, be ready to explain how those skills can transfer to using Galileo.
✨Emphasise Flexibility and Availability
Given the nature of the job, it's crucial to express your willingness to work outside normal hours, including weekends and holidays. Be honest about your availability and how you can meet the demands of the role.
