At a Glance
- Tasks: Manage urgent travel arrangements for medical repatriation cases worldwide.
- Company: Established travel company specialising in emergency repatriation.
- Benefits: Flexible full-time and part-time roles with supportive team environment.
- Other info: Initial training provided, with night shifts from 22:00 to 08:00.
- Why this job: Make a real difference by helping people during their toughest moments.
- Qualifications: Previous travel industry experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting on behalf of a well-established travel company specialising in emergency repatriation travel. This is a genuinely rewarding opportunity where you’ll be helping people during some of the most difficult moments of their lives. Working as part of a supportive 24-hour operations team, you’ll manage urgent travel arrangements for passengers needing to return home following medical emergencies abroad. This role would suit somebody calm under pressure who enjoys problem solving and making a real difference. Both full-time and part-time applications will be considered.
What will I be doing?
- Managing urgent travel arrangements for medical repatriation cases worldwide
- Booking flights, accommodation and other travel services quickly and accurately
- Handling sensitive situations with empathy, professionalism and urgency
- Managing cases from enquiry through to final booking
- Working closely with colleagues within a 24-hour operation
What experience do I need?
- Previous travel industry experience is essential
- Galileo or Amadeus experience would be highly beneficial
- Excellent attention to detail and organisational skills
- A calm, practical and solutions-focused approach
- Strong communication skills and a confident telephone manner
- The ability to work independently overnight
What else do I need to know?
Initial training will take place in the Hampshire office and is expected to last approximately two weeks on day shifts before transitioning onto nights. Current shift patterns are: Monday to Friday: 22:00 – 08:00.
Nights Repatriation Consultant employer: Rockpool Recruitment
Join a well-established travel company that not only values your skills but also offers a genuinely rewarding experience as a Nights Repatriation Consultant. With a supportive 24-hour operations team, you will have the opportunity to make a real difference in people's lives during their most challenging moments, all while enjoying a flexible work environment that promotes both personal and professional growth. Our Hampshire office provides comprehensive training and a collaborative culture, ensuring you feel equipped and valued in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Repatriation Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who have experience in repatriation. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for the interview by practising common questions related to handling emergencies and travel logistics. We want you to showcase your calmness under pressure and problem-solving skills!
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Remember, this role is all about helping people in tough situations, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Nights Repatriation Consultant
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let us know why you're passionate about the travel industry. Share any personal experiences or stories that highlight your commitment to helping others during tough times.
Highlight Relevant Experience:Make sure to emphasise any previous travel industry experience you have, especially with systems like Galileo or Amadeus. We want to see how your background aligns with the role of a Nights Repatriation Consultant.
Demonstrate Your Problem-Solving Skills:In your application, give examples of how you've handled challenging situations in the past. We’re looking for candidates who can stay calm under pressure and think on their feet.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Rockpool Recruitment
✨Know Your Stuff
Make sure you brush up on your travel industry knowledge, especially around emergency repatriation. Familiarise yourself with the processes involved and any relevant systems like Galileo or Amadeus. This will show that you're serious about the role and ready to hit the ground running.
✨Stay Calm Under Pressure
Since this role involves handling sensitive situations, practice how you would respond to high-pressure scenarios. Think of examples from your past where you've had to stay calm and solve problems quickly. This will demonstrate your ability to manage urgent cases effectively.
✨Show Empathy and Professionalism
In your interview, highlight your communication skills and how you handle sensitive conversations. Share experiences where you've had to be empathetic while maintaining professionalism. This is crucial for a role that deals with people in distressing situations.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if it's the right fit for you. You might ask about the team dynamics or how they support each other during challenging cases.
