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For Companies At a Glance
- Tasks: Provide tailored travel solutions and exceptional service to clients.
- Company: Join an award-winning leader in corporate travel known for outstanding service.
- Benefits: Enjoy remote work options, competitive salary, bonuses, and private health insurance.
- Why this job: Be part of a dynamic team that values customer care and offers great training.
- Qualifications: Fluency in Italian and English with travel industry experience is essential.
- Other info: Flexible working hours and a supportive hybrid or fully remote environment.
The predicted salary is between 28800 - 42000 £ per year.
Our client leads in the Corporate Travel field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. They are looking for an Italian Speaking Business Travel Consultant.
Business Travel Consultant – What will I be doing?
- You will be working with the best team, technology and training to provide exceptional levels of service to travellers and travel bookers.
- You will be focused on building relationships whilst providing a ‘high-touch’ service.
- Service is everything here so everything will be tailored to each client’s specific need.
- You will be delivering cost effective solutions across all aspects of travel.
Business Travel Consultant - What experience do I need?
- It is essential that you are fluent in Italian and English and have experience in the Travel Industry as a Consultant with exceptional levels of customer service.
- If you have used a GDS that would be great but not essential - they are also looking for someone with European Rail booking experience.
- This pace is fast and you must be comfortable working under pressure.
- We are looking for team players who really care about what they do and put the customer at the heart of everything.
Business Travel Consultant – What else do I need to know?
- This is a full-time role working either from the London office in a hybrid capacity or you can be fully remote in the UK.
- The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800.
- As well as a competitive basic salary there is an annual bonus, private health, life assurance, good holiday allowance with the ability to buy more holiday and more.
- They have a fabulous reputation.
Italian Speaking Business Travel Consultant employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Speaking Business Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in business travel, especially those relevant to the Italian market. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the travel industry, particularly those who specialise in business travel. Attend industry events or join online forums to connect with potential colleagues and gain insights that could give you an edge.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily emphasises providing exceptional service. Consider role-playing scenarios where you handle difficult situations or tailor solutions to clients' needs to showcase your problem-solving abilities.
✨Tip Number 4
If you have experience with GDS or European Rail bookings, be prepared to discuss specific examples of how you've used these tools to enhance client experiences. Highlighting your practical knowledge can set you apart from other candidates.
We think you need these skills to ace Italian Speaking Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry, particularly any roles where you provided exceptional customer service. Emphasise your fluency in Italian and English, as this is essential for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention specific experiences that demonstrate your ability to work under pressure and build relationships with clients. Tailor it to reflect the values of the company.
Highlight Relevant Skills: If you have experience with GDS or European Rail booking, make sure to mention this in your application. Even if it's not essential, it can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in the travel industry.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your Language Skills
Since fluency in Italian and English is essential, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking confidently in both tongues.
✨Highlight Customer Service Experience
This role requires exceptional customer service skills. Be ready to share specific examples from your past experiences where you went above and beyond for a client. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Travel Technology
Even though experience with a GDS isn't mandatory, having a basic understanding of travel booking systems can set you apart. Research common tools used in the industry and be prepared to discuss how you would use technology to enhance customer service.
✨Demonstrate Team Spirit
As a team player, it's important to convey your ability to work collaboratively. Share examples of how you've successfully worked within a team in high-pressure situations, and emphasise your commitment to putting the customer at the heart of everything you do.
