At a Glance
- Tasks: Manage urgent travel arrangements for medical repatriation cases worldwide.
- Company: Well-established travel company specialising in emergency repatriation travel.
- Benefits: Flexible working options, meaningful work, and supportive team environment.
- Other info: Initial training provided, with no two nights ever the same.
- Why this job: Make a real difference during challenging times for people in need.
- Qualifications: Previous travel industry experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting on behalf of a well-established travel company specialising in emergency repatriation travel. This is a genuinely rewarding opportunity where you’ll be helping people during some of the most difficult moments of their lives.
Working as part of a supportive 24-hour operations team, you’ll manage urgent travel arrangements for passengers needing to return home following medical emergencies abroad. This role would suit somebody calm under pressure who enjoys problem solving and making a real difference. Both full-time and part-time applications will be considered.
What will I be doing?- Managing urgent travel arrangements for medical repatriation cases worldwide
- Booking flights, accommodation and other travel services quickly and accurately
- Handling sensitive situations with empathy, professionalism and urgency
- Managing cases from enquiry through to final booking
- Working closely with colleagues within a 24-hour operation
- Previous travel industry experience is essential
- Galileo or Amadeus experience would be highly beneficial
- Excellent attention to detail and organisational skills
- A calm, practical and solutions-focused approach
- Strong communication skills and a confident telephone manner
- The ability to work independently overnight
- Initial training will take place in the Hampshire office and is expected to last approximately two weeks on day shifts before transitioning onto nights
- Current shift patterns are: Monday to Friday: 22:00 – 08:00; Saturday & Sunday: 21:00 – 08:00
- Flexible working options are available, and both full-time and part-time applicants will be considered
- A rare opportunity to join a company where the work is meaningful and no two nights are ever the same
Locations
Nights Repatriation Consultant in Hampshire, Portsmouth employer: Rockpool Recruitment
Join a well-established travel company that offers a genuinely rewarding opportunity as a Nights Repatriation Consultant, where you will make a real difference in people's lives during their most challenging moments. With a supportive 24-hour operations team, flexible working options, and a focus on employee growth, this role not only allows you to utilise your travel industry experience but also provides a unique chance to work in a dynamic environment where no two nights are ever the same.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Repatriation Consultant in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that suits you perfectly.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs, especially in handling sensitive situations. Practise answering common interview questions to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've managed urgent travel arrangements or dealt with challenging situations in the past. This will demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in making a difference in the travel industry. Plus, it shows you're proactive!
We think you need these skills to ace Nights Repatriation Consultant in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your travel industry experience and any relevant skills, like using Galileo or Amadeus. We want to see how your background fits with the role of a Nights Repatriation Consultant.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've handled urgent situations in the past. We love candidates who can stay calm under pressure and think on their feet!
Be Personable:Since this role involves dealing with sensitive situations, let your empathy shine through in your cover letter. We’re looking for someone who can connect with people during tough times.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Rockpool Recruitment
✨Know Your Stuff
Make sure you brush up on your travel industry knowledge, especially around emergency repatriation. Familiarise yourself with the processes involved and any relevant systems like Galileo or Amadeus. This will show that you're serious about the role and ready to hit the ground running.
✨Stay Calm Under Pressure
Since this role involves handling sensitive situations, practice how you would respond to high-pressure scenarios. Think of examples from your past experience where you’ve had to stay calm and solve problems quickly. This will demonstrate your ability to manage urgent travel arrangements effectively.
✨Show Empathy and Professionalism
During the interview, convey your understanding of the emotional weight of the job. Share stories that highlight your ability to handle sensitive situations with empathy. This is crucial for a role that involves helping people during difficult times.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations and team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute to the supportive 24-hour operations team. Plus, it gives you a chance to assess if the company culture aligns with your values.
