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- Tasks: Help teachers create unforgettable educational trips for students around the world.
- Company: Join a leading tour operator with over 38 years of experience in educational travel.
- Benefits: Enjoy a competitive salary, bonuses, and a flexible hybrid work environment.
- Why this job: Make a difference in students' lives through inspiring travel experiences.
- Qualifications: Sales experience or background in geography/humanities is a plus.
- Other info: Work Monday to Friday with occasional emergency support for extra pay.
The predicted salary is between 24000 - 36000 £ per year.
This opportunity is working for a well-respected worldwide tour operator with offices based in Surrey. They have been offering a wide range of inspiring holiday and school trip programmes for over 38 years. Join the Education department – the UK leader in geography school trips abroad and the only provider partnered with the Geographical Association.
Responsibilities:
- Work with teachers to ensure pupils get full benefit of educational travel and outside-classroom learning.
- Field inquiries over the telephone, email and occasionally face-to-face.
- Provide expert destination and subject-matter advice and general guidance to customers to assist with booking.
- Maintain knowledge of regions and products.
- Progress and administer enquiries from quote to confirmed booking on the reservation system.
- Ensure the customer is fully informed and supported throughout the booking process.
Qualifications:
- At least 2 years of sales experience in a similar role or experience as a geography/humanities teacher seeking a change of direction.
- Strong customer-service, influencing and negotiating skills.
- Good numeracy, attention to detail, and excellent spoken and written English.
Hybrid role: 2 days in the Surrey office and 3 days working from home. Monday to Friday, with occasional out-of-hours emergency phone coverage with extra remuneration. Salary: £30k + excellent bonus and benefits package.
Seniority Level: Associate
Employment Type: Full-time
Industry: Travel Arrangements
Travel Consultant - Education in Dorking employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Education in Dorking
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and education sectors. You never know who might have a lead on that perfect Travel Consultant role. Plus, a friendly chat can give you insights into the company culture.
✨Tip Number 2
Prepare for those interviews! Research the company and its educational trips thoroughly. Be ready to discuss how your experience aligns with their mission of enhancing outside-classroom learning. Show them you're not just another candidate!
✨Tip Number 3
Practice your customer service skills! Since this role involves a lot of interaction with teachers and students, think of scenarios where you can demonstrate your influencing and negotiating skills. Role-play with a friend if you need to!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Get your application in and let’s make it happen!
We think you need these skills to ace Travel Consultant - Education in Dorking
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for educational trips and how they can benefit students.
Tailor Your Experience: Make sure to align your previous experience with the role. If you've worked in sales or education, highlight those skills and how they relate to helping teachers and students make the most of their trips.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively, just like you would with customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in the Education department.
How to prepare for a job interview at Rockpool Recruitment
✨Know Your Destinations
Make sure you brush up on the destinations you'll be discussing. Familiarise yourself with popular educational trips and the unique aspects of each location. This will help you provide insightful advice during the interview and show your passion for travel.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled inquiries, resolved issues, or influenced decisions. This will demonstrate your ability to support customers throughout their booking process.
✨Highlight Your Teaching Experience
If you have a background in teaching, be ready to discuss how that experience can translate into this role. Emphasise your understanding of educational needs and how you can work with teachers to enhance students' learning through travel.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might need to handle a mock customer inquiry. Practice responding to common questions or concerns a teacher might have about booking an educational trip. This will showcase your problem-solving skills and adaptability.
