At a Glance
- Tasks: Design bespoke travel itineraries and manage bookings from start to finish.
- Company: Renowned tour operator specialising in unique travel experiences across the Nordics.
- Benefits: Hybrid working, competitive salary, 23 days holiday, and discounted staff travel.
- Other info: Join a supportive team and enjoy opportunities for personal and professional growth.
- Why this job: Create unforgettable journeys while enjoying strong earning potential and ownership of your work.
- Qualifications: Experience in travel sales and a knack for building relationships.
The predicted salary is between 35100 - 42900 £ per year.
- T ravel Specialist – Nordics, Iceland & Polar Regions
- Surrey (Hybrid)
We are recruiting on behalf of a highly regarded specialist tour operator who create tailor‑made and package holidays across Scandinavia, Iceland and surrounding regions.
This is a fantastic opportunity for an experienced travel sales professional to join their team, designing inspiring journeys while driving strong commercial results.
If you enjoy building relationships, creating personalised itineraries and seeing your bookings through from enquiry to return, this role offers real ownership along with strong earning potential.
Travel Specialist – What will I be doing
?This is a sales-focused role where you will manage enquiries from first contact through to completion
- . Handling new and repeat enquiries via phone, video, email and online channel
- s Designing bespoke and package holidays tailored to each client’s preferences and budge
- t Acting as the main point of contact throughout the booking journe
- y Proactively following up leads to convert enquiries into confirmed booking
- s Confidently recommending additional services and upgrades to enhance the customer experience and maximise revenu
- e Producing accurate quotes, confirmations and travel documentatio
- n Building strong relationships with suppliers and internal colleague
- s Working closely with the Customer Experience team to ensure a smooth handover once bookings are confirme d You will have full ownership of your pipeline and the opportunity to influence both customer experience and commercial performance
- Travel Specialist – What experience do I nee
- d?Previous experience in a travel sales role (tailor‑made or package holiday
- s)A proven ability to convert enquiries and generate reven
- ue Confidence in upselling and cross‑selling in a natural, customer‑focused w
- ay Strong listening skills and the ability to build rapport quick
- ly Excellent organisational skills and the ability to manage multiple active bookin
- gs High attention to detail and accura
- cy Commercial awareness and comfort working towards targe ls Knowledge of Amadeus would be advantageous but is not essentia
- Travel Specialist – What else do I need to kn
- 0K)• Hybrid working – 2 days per week in their Surrey off
- Monday to Friday 09:00–17
- :00• Emergency phone cover required approximately 4–5 weeks per year (pa
- id)• 23 days’ holiday rising with serv
- ice• Pension scheme and BUPA Health Cash P
- lan• Discounted staff travel and familiarisation tr
- ips• Supportive, collaborative team environm
- ent This is a brilliant opportunity for someone who enjoys the commercial side of travel sales but also takes genuine pride in creating exceptional, personalised travel experienc es.
- #J-18808-Ljbffr
Travel Consultant in Dorking employer: Rockpool Recruitment
As a Travel Technology Specialist at our independent corporate travel management company, you'll thrive in a fully remote role that empowers you to take ownership of our travel technology environment. We foster a collaborative work culture that values innovation and personal growth, offering competitive benefits such as 25 days of holiday and the chance to influence the future of our technology systems. Join us to be part of a dynamic team dedicated to supporting ambitious growth plans while enjoying the flexibility of remote work across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant in Dorking
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Rockpool Recruitment who are looking for fresh talent for roles like Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Rockpool Recruitment and give you a leg up for your Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant in Dorking
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant role at Rockpool Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant position at Rockpool Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Rockpool Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Rockpool Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant.
How to prepare for a job interview at Rockpool Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Rockpool Recruitment.
