At a Glance
- Tasks: Manage urgent travel arrangements for medical repatriation cases worldwide.
- Company: Well-established travel company specialising in emergency repatriation.
- Benefits: Flexible working options, full-time and part-time roles available.
- Other info: Initial training provided, with no two nights ever the same.
- Why this job: Make a real difference during challenging times for people in need.
- Qualifications: Previous travel industry experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting on behalf of a well-established travel company specialising in emergency repatriation travel. This is a genuinely rewarding opportunity where you’ll be helping people during some of the most difficult moments of their lives.
Working as part of a supportive 24-hour operations team, you’ll manage urgent travel arrangements for passengers needing to return home following medical emergencies abroad. This role would suit somebody calm under pressure who enjoys problem solving and making a real difference. Both full-time and part-time applications will be considered.
What will I be doing?
- Managing urgent travel arrangements for medical repatriation cases worldwide
- Booking flights, accommodation and other travel services quickly and accurately
- Handling sensitive situations with empathy, professionalism and urgency
- Managing cases from enquiry through to final booking
- Working closely with colleagues within a 24-hour operation
What experience do I need?
- Previous travel industry experience is essential
- Galileo or Amadeus experience would be highly beneficial
- Excellent attention to detail and organisational skills
- A calm, practical and solutions-focused approach
- Strong communication skills and a confident telephone manner
- The ability to work independently overnight
What else do I need to know?
- Initial training will take place in the Hampshire office and is expected to last approximately two weeks on day shifts before transitioning onto nights
- Current shift patterns are: Monday to Friday: 22:00 – 08:00; Saturday & Sunday: 21:00 – 08:00
- Flexible working options are available, and both full-time and part-time applicants will be considered
- A rare opportunity to join a company where the work is meaningful and no two nights are ever the same
Nights Repatriation Consultant in Cardiff employer: Rockpool Recruitment
Join a well-established travel company that offers a genuinely rewarding opportunity as a Nights Repatriation Consultant, where you will make a real difference in people's lives during their most challenging moments. With a supportive 24-hour operations team and flexible working options, you will benefit from a collaborative work culture that values empathy and professionalism. The company prioritises employee growth through comprehensive training and offers a unique chance to engage in meaningful work that varies each night.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Repatriation Consultant in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your contacts in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs, especially in handling sensitive situations. Practice answering common interview questions to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've managed urgent situations in the past. This will demonstrate your calmness under pressure and ability to make a real difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Nights Repatriation Consultant in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your travel industry experience and any relevant skills, like using Galileo or Amadeus. We want to see how your background fits with the role of a Nights Repatriation Consultant.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've handled urgent situations in the past. We love candidates who can stay calm under pressure and think on their feet!
Be Empathetic:Since this role involves dealing with sensitive situations, it’s important to convey your ability to handle these with empathy and professionalism. Share any experiences that demonstrate your compassionate approach.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to see your application and get you on board!
How to prepare for a job interview at Rockpool Recruitment
✨Know Your Stuff
Make sure you brush up on your travel industry knowledge, especially around emergency repatriation. Familiarise yourself with the processes involved and any relevant systems like Galileo or Amadeus. This will show that you're serious about the role and ready to hit the ground running.
✨Stay Calm Under Pressure
Since this role involves handling sensitive situations, practice how you would respond to high-pressure scenarios. Think of examples from your past experience where you’ve had to stay calm and solve problems quickly. This will demonstrate your ability to manage urgent travel arrangements effectively.
✨Show Empathy and Professionalism
In your interview, highlight your communication skills and how you handle sensitive situations with empathy. Share specific examples of times when you've had to deal with difficult circumstances, as this will illustrate your ability to connect with clients during their challenging moments.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This could be about the team dynamics, the training process, or how they support staff during stressful situations. Asking questions shows your genuine interest in the position and helps you assess if it’s the right fit for you.
