At a Glance
- Tasks: Manage travel for world-renowned artists, ensuring seamless arrangements and exceptional service.
- Company: Join a leading travel management firm specialising in the music and entertainment industry.
- Benefits: Enjoy exclusive event access, 25 days holiday, gym membership, and staff discounts.
- Why this job: Work in a dynamic environment with high-profile clients and make a real impact in the music scene.
- Qualifications: 3-4 years in travel management, expertise in Galileo GDS, and strong client management skills required.
- Other info: Hybrid role with a mix of office and remote work; occasional after-hours support needed.
The predicted salary is between 36000 - 60000 £ per year.
An exciting and rare opportunity has arisen for an experienced Senior Business Travel Specialist to join a leading travel management firm specialising in the music and entertainment industry. This role is perfect for someone with a passion for travel logistics and a keen understanding of the fast-paced demands of high-profile clients. If you have strong GDS expertise (Galileo essential) and thrive in a dynamic, high-pressure environment, this could be the perfect next step in your career.
What Will I Be Doing?
- Handling complex travel arrangements - including flights, accommodation, ground transport, and VIP services.
- Managing a portfolio of high-profile artists - ensuring their travel plans are seamless and stress-free.
- Using Galileo GDS - booking, modifying, and troubleshooting itineraries with expert precision.
- Building strong industry relationships - working closely with artists, management teams, and travel partners.
- Providing exceptional service - ensuring last-minute requests and itinerary changes are handled effortlessly.
- Mentoring junior team members - sharing knowledge and best practices in the industry.
What Experience Do I Need?
- 3 - 4 years' experience in travel management / Business Travel, ideally experience handling high-profile entertainment clients.
- Expertise in Galileo GDS, including complex booking modifications, reissues, and refunds.
- A proven track record in client management - delivering outstanding service to VIP customers.
- Strong problem-solving skills - the ability to stay calm and efficient under pressure.
- An eye for detail - ensuring all travel arrangements run smoothly.
- Excellent communication and interpersonal skills - to liaise confidently with artists, managers, and partners.
What Else Do I Need to Know?
This is a full-time hybrid role, based in London, with a mix of office and remote work (Minimum of 1 or 2 days a week in the office). The hours are 10am-6pm, with occasional after-hours support required.
Perks & Benefits:
- Excellent Salary
- Exclusive guestlist & ticket access to some of the biggest events in the world.
- 25 days holiday (increasing with tenure) plus your birthday off.
- Gym membership (Hussle or ClassPass).
- Staff discounts on shopping and travel.
- Cycle to Work scheme.
- Employee Assistance Programme - including counselling and lifestyle coaching.
If you're an experienced travel specialist who thrives in the fast-paced world of music and entertainment, this is your chance to work behind the scenes ensuring artists get where they need to be.
Business Travel Consultant - Music Industry (London Area) employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant - Music Industry (London Area)
✨Tip Number 1
Network within the music and entertainment industry. Attend events, join relevant online forums, and connect with professionals on LinkedIn. Building relationships can lead to insider knowledge about job openings and recommendations.
✨Tip Number 2
Familiarise yourself with the latest trends in travel logistics specific to the music industry. Understanding the unique challenges faced by artists and their teams will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Showcase your GDS expertise, particularly with Galileo, in conversations and networking opportunities. Being able to discuss specific scenarios where you've successfully managed complex bookings will demonstrate your capability.
✨Tip Number 4
Prepare for potential interviews by practising how to handle high-pressure situations. Think of examples from your past experience where you’ve successfully managed last-minute changes or difficult clients, as this will be crucial in the role.
We think you need these skills to ace Business Travel Consultant - Music Industry (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in travel management, particularly with high-profile clients. Emphasise your expertise in Galileo GDS and any relevant achievements in the music or entertainment industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel logistics and your understanding of the demands of high-profile clients. Mention specific experiences that demonstrate your problem-solving skills and ability to work under pressure.
Highlight Relevant Experience: In your application, clearly outline your 3-4 years of experience in business travel management. Include examples of how you've successfully managed complex travel arrangements for VIP clients, especially in the entertainment sector.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively liaised with clients, artists, and management teams. This will help demonstrate your interpersonal skills and ability to build strong relationships.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your GDS Expertise
Make sure to highlight your experience with Galileo GDS during the interview. Be prepared to discuss specific examples of complex bookings you've handled, as this will demonstrate your proficiency and problem-solving skills.
✨Emphasise Your Client Management Skills
Since the role involves managing high-profile artists, it's crucial to convey your ability to deliver exceptional service. Share anecdotes that illustrate how you've successfully managed VIP clients and handled last-minute changes.
✨Demonstrate Your Passion for the Music Industry
Express your enthusiasm for the music and entertainment sector. Discuss any relevant experiences or connections you have within the industry, as this will show your commitment and understanding of the unique demands of the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities under pressure. Practice responding to potential travel challenges you might encounter while working with artists, ensuring you convey a calm and efficient approach.