At a Glance
- Tasks: Manage travel for world-renowned artists, handling complex arrangements and last-minute requests.
- Company: Join a leading travel management firm focused on the music and entertainment industry.
- Benefits: Enjoy exclusive event access, 25 days holiday, gym membership, and staff discounts.
- Why this job: Be part of a dynamic team supporting high-profile clients in a fast-paced environment.
- Qualifications: 3-4 years in travel management with expertise in Galileo GDS and client management.
- Other info: Hybrid role based in London, with flexible office and remote work options.
The predicted salary is between 36000 - 60000 £ per year.
An exciting and rare opportunity has arisen for an experienced Senior Business Travel Specialist to join a leading travel management firm specialising in the music and entertainment industry. This role is perfect for someone with a passion for travel logistics and a keen understanding of the fast-paced demands of high-profile clients. If you have strong GDS expertise (Galileo essential) and thrive in a dynamic, high-pressure environment, this could be the perfect next step in your career.
What Will I Be Doing?
- Handling complex travel arrangements - including flights, accommodation, ground transport, and VIP services.
- Managing a portfolio of high-profile artists - ensuring their travel plans are seamless and stress-free.
- Using Galileo GDS - booking, modifying, and troubleshooting itineraries with expert precision.
- Building strong industry relationships - working closely with artists, management teams, and travel partners.
- Providing exceptional service - ensuring last-minute requests and itinerary changes are handled effortlessly.
- Mentoring junior team members - sharing knowledge and best practices in the industry.
What Experience Do I Need?
- 3 - 4 years' experience in travel management / Business Travel, ideally experience handling high-profile entertainment clients.
- Expertise in Galileo GDS, including complex booking modifications, reissues, and refunds.
- A proven track record in client management - delivering outstanding service to VIP customers.
- Strong problem-solving skills - the ability to stay calm and efficient under pressure.
- An eye for detail - ensuring all travel arrangements run smoothly.
- Excellent communication and interpersonal skills - to liaise confidently with artists, managers, and partners.
What Else Do I Need to Know?
This is a full-time hybrid role, based in London, with a mix of office and remote work (Minimum of 1 or 2 days a week in the office). The hours are 10am-6pm, with occasional after-hours support required.
Perks & Benefits:
- Excellent Salary
- Exclusive guestlist & ticket access to some of the biggest events in the world.
- 25 days holiday (increasing with tenure) plus your birthday off.
- Gym membership (Hussle or ClassPass).
- Staff discounts on shopping and travel.
- Cycle to Work scheme.
- Employee Assistance Programme - including counselling and lifestyle coaching.
If you're an experienced travel specialist who thrives in the fast-paced world of music and entertainment, this is your chance to work behind the scenes ensuring artists get where they need to be.
Business Travel Consultant - Music Industry employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant - Music Industry
✨Tip Number 1
Network within the music and entertainment industry. Attend events, join relevant online forums, and connect with professionals on LinkedIn. Building relationships can lead to insider knowledge about job openings and recommendations.
✨Tip Number 2
Familiarise yourself with the latest trends in travel logistics specific to the music industry. Understanding the unique needs of artists and their teams will set you apart from other candidates.
✨Tip Number 3
Showcase your GDS expertise, particularly with Galileo, in conversations and interviews. Be prepared to discuss specific scenarios where you've successfully managed complex bookings or resolved issues under pressure.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle last-minute changes or high-pressure situations. Highlight your problem-solving skills and ability to maintain composure while delivering exceptional service.
We think you need these skills to ace Business Travel Consultant - Music Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in travel management, particularly with high-profile clients. Emphasise your expertise in Galileo GDS and any relevant achievements in the music or entertainment industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel logistics and your understanding of the unique demands of the music industry. Mention specific experiences that demonstrate your problem-solving skills and ability to handle pressure.
Highlight Relevant Experience: In your application, clearly outline your 3-4 years of experience in business travel management. Include examples of how you've successfully managed complex travel arrangements for VIP clients, focusing on your attention to detail and client management skills.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively liaised with artists, managers, and travel partners. This could include specific situations where your interpersonal skills made a difference.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your GDS Expertise
Make sure to highlight your experience with Galileo GDS during the interview. Be prepared to discuss specific examples of complex bookings you've handled, including modifications and troubleshooting, as this is a key requirement for the role.
✨Demonstrate Your Client Management Skills
Prepare to share stories that illustrate your ability to manage high-profile clients effectively. Discuss how you've ensured seamless travel arrangements and provided exceptional service, especially under pressure.
✨Emphasise Your Problem-Solving Abilities
The music industry can be unpredictable, so be ready to talk about times when you've had to think on your feet. Share examples of how you remained calm and efficient while resolving last-minute changes or issues.
✨Build Rapport with Interviewers
Since this role involves liaising with artists and their teams, it's important to demonstrate strong communication skills. Engage with your interviewers, ask questions, and show your enthusiasm for the music and entertainment industry to create a positive impression.