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For Companies At a Glance
- Tasks: Provide tailored travel solutions and exceptional service to clients.
- Company: Join an award-winning leader in corporate travel known for outstanding service.
- Benefits: Enjoy remote work options, competitive salary, bonuses, and private health insurance.
- Why this job: Be part of a dynamic team that values customer care and offers great training.
- Qualifications: Fluency in Italian and English with experience in business travel consultancy required.
- Other info: Flexible working hours with a standard 37.5-hour week and a supportive culture.
The predicted salary is between 30000 - 42000 £ per year.
Our client leads in the Corporate Travel field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. They are looking for an Italian Speaking Business Travel Consultant.
Business Travel Consultant – What will I be doing?
You will be working with the best team, technology and training to provide exceptional levels of service to travellers and travel bookers. You will be focused on building relationships whilst providing a ‘high-touch’ service. Service is everything here so everything will be tailored to each client’s specific need. You will be delivering cost effective solutions across all aspects of travel.
Business Travel Consultant - What experience do I need?
It is essential that you are fluent in Italian and English and have experience in a Business Travel Consultant role with exceptional levels of customer service. This pace is fast and you must be comfortable working under pressure. We are looking for team players who really care about what they do and put the customer at the heart of everything.
Business Travel Consultant – What else do I need to know?
This is a full-time role working either from the London office in a hybrid capacity or you can be fully remote in the UK. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there is an annual bonus, private health, life assurance, good holiday allowance with the ability to buy more holiday and more. They have a fabulous reputation.
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant Hybrid/Remote working
✨Tip Number 1
Familiarise yourself with the latest trends in corporate travel and technology. Being knowledgeable about the tools and platforms used in the industry will help you stand out during interviews.
✨Tip Number 2
Practice your Italian language skills, especially in a business context. Being able to demonstrate fluency in both Italian and English during conversations can significantly boost your chances of landing the job.
✨Tip Number 3
Network with professionals in the travel industry, particularly those who work in corporate travel. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare for situational interview questions that focus on customer service and working under pressure. Think of examples from your past experiences that showcase your ability to handle challenging situations effectively.
We think you need these skills to ace Business Travel Consultant Hybrid/Remote working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Business Travel Consultant, especially focusing on your customer service skills. Mention your fluency in Italian and English prominently, as this is essential for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Explain why you want to work with this particular company and how your skills align with their values of providing exceptional service.
Highlight Relevant Experience: In your application, emphasise any previous roles where you worked under pressure or in fast-paced environments. Provide specific examples of how you tailored services to meet client needs, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in the travel industry.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your Language Skills
Since the role requires fluency in both Italian and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in Italian, so practice speaking confidently in both.
✨Emphasise Customer Service Experience
Highlight your previous experience in customer service, especially in a business travel context. Share specific examples of how you've gone above and beyond to meet client needs, as this role is all about providing exceptional service tailored to each client.
✨Demonstrate Your Ability to Work Under Pressure
The job is fast-paced, so be ready to discuss how you handle stressful situations. Prepare examples of times when you've successfully managed tight deadlines or challenging scenarios while maintaining a high level of service.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Familiarise yourself with their reputation for exceptional service and client-led technology. This will help you align your answers with what they are looking for in a team player who puts customers at the heart of everything.
