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- Tasks: Help travelers with urgent bookings and emergencies 24/7.
- Company: Join a well-respected Travel Group known for its supportive work culture.
- Benefits: Enjoy 30 days of holiday, private healthcare, and exclusive discounts.
- Why this job: Be part of a dynamic team that values your contributions and offers flexible remote work.
- Qualifications: Must have experience as a Business Travel Consultant and be skilled in Amadeus, Galileo, or Sabre.
- Other info: Work 33 hours a week with varied shifts, including weekends and evenings.
The predicted salary is between 28800 - 48000 £ per year.
Out of Hours Business Travel Consultant This large Travel Group are looking for experienced Business Travel Consultants to join them in the role of an Out of Hours Travel Consultant role. Out of Hours Business Travel Consultant – What will I be doing? The 24/7 Travel Consultant role is a customer focused position coordinating the accurate, timely and qualitative provision of a fully comprehensive travel service 24/7. You will be delivering provision of travel services outside of core office hours including weekends and bank holidays. You will provide support to travellers in urgent or emergency travel situations. Coordinate and book all travel reservations for any customer by email, telephone, or technology products used by customers. Complete handovers to ensure a seamless customer experience. Action the Emergency Response Procedure when critical travel incidents occur. Out of Hours Business Travel Consultant – What experience do I need? A proven track record of working as a Business Travel Consultant with a wide range of business travel customers is essential You will be proficient in either Amadeus, Galileo or Sabre Out of Hours Business Travel Consultant – What else do I need to know? This is a remote working role and comprises 33 hours a week across a variety of shifts to include weekends evenings and daytimes. The company has a fabulous reputation for providing a great working environment, they are proud of the longevity their team has. They offer a range of benefits to include 30 days holiday including weekends, employee assistance program, private healthcare, pension, a range of discounts across products for all employees in the high street and beyond.
Business Travel Consultant employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant
✨Tip Number 1
Make sure to highlight your experience in handling urgent travel situations. Since this role involves providing support during emergencies, showcasing any relevant examples from your past work can set you apart.
✨Tip Number 2
Familiarize yourself with the specific GDS systems mentioned in the job description, like Amadeus, Galileo, or Sabre. If you have experience with one of these, be ready to discuss how you've used it to enhance customer service.
✨Tip Number 3
Since this is a remote position, emphasize your ability to work independently and manage your time effectively. Share examples of how you've successfully worked remotely in the past.
✨Tip Number 4
Research the company’s reputation and culture. Being able to speak about why you want to work for them specifically can demonstrate your genuine interest and fit for their team.
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Business Travel Consultant. Detail your familiarity with Amadeus, Galileo, or Sabre, and provide examples of how you've successfully managed urgent travel situations.
Showcase Customer Service Skills: Since this role is customer-focused, illustrate your ability to provide excellent service. Share specific instances where you went above and beyond for clients, especially in high-pressure scenarios.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as '24/7 service', 'emergency response', and 'travel reservations' to demonstrate your alignment with the role.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the travel industry.
How to prepare for a job interview at Rockpool Recruitment
✨Show Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to share examples of how you've successfully handled customer inquiries or emergencies in the past. Highlight your ability to remain calm under pressure and provide excellent service.
✨Demonstrate Your Technical Proficiency
Make sure to discuss your experience with Amadeus, Galileo, or Sabre during the interview. Be ready to explain how you have used these systems to manage travel bookings efficiently.
✨Emphasize Flexibility and Availability
This position requires working outside of core office hours, so it's important to express your willingness to work evenings, weekends, and holidays. Share any previous experiences that demonstrate your adaptability to varied schedules.
✨Prepare for Emergency Scenarios
Since you'll be handling urgent travel situations, think about potential emergency scenarios and how you would respond. Discussing your problem-solving skills and quick decision-making will show that you're ready for the challenges of the role.
