At a Glance
- Tasks: Raise client invoices, manage BSP tickets, and liaise with travel agents.
- Company: Friendly travel company in the dynamic music touring sector.
- Benefits: 9:30am-6:00pm hours, concert tickets, and a relaxed office vibe.
- Other info: Casual dress code and a supportive team atmosphere.
- Why this job: Join a close-knit team and learn specialist travel invoicing while enjoying a fun work environment.
- Qualifications: Experience in accounts or BSP invoicing, plus a positive attitude.
The predicted salary is between 27000 - 33000 £ per year.
Are you looking to build your accounts career within the travel industry? Or are you an experienced BSP invoicer ready for a new challenge in a friendly, informal business?
We are recruiting for a specialist travel company working across corporate travel and the fast-paced world of music touring.
This is a varied invoicing role where no two days are quite the same—you could process 50 invoices one day and have a much quieter workload the next.
The company is happy to consider either
A junior Accounts Assistant who has gained some experience within a travel company and understands airline tickets.
An experienced travel accounts professional with BSP invoicing knowledge.
Previous experience using Travcom would be particularly useful, although attitude and a willingness to learn are just as important for a junior candidate.
Accounts Assistant - What will you be doing?
- Raising client invoices and credit notes.
- Ensuring all BSP tickets have been invoiced by running a fortnightly missing-ticket report.
- Contacting travel agents regarding missing tickets and credit card charges.
- Reconciling and invoicing company credit card charges.
- Applying for refunds through BSP Link and keeping agents updated on their progress.
- Checking BSP Link for new ADMs and ACMs and arranging the necessary authorisation.
- Liaising with hotels regarding charges for client invoices.
- Performing the system backup at the end of each day.
Accounts Assistant - What are we looking for?
- Some previous accounts experience within the travel industry, or established experience in BSP invoicing.
- A basic understanding of airline tickets and travel transactions.
- Travcom experience would be advantageous.
- A positive, flexible attitude and the ability to manage fluctuating workloads.
- Someone organised, comfortable communicating with travel agents and happy working as part of a small team.
- A little personality! This is an informal, non-corporate company where jeans and shorts are absolutely fine.
- You must be happy to work in the London office five days a week.
Accounts Assistant - What's on offer?
Working hours of 9:30am-6:00pm, Monday to Friday.
Opportunities to receive tickets to music concerts and gigs.
The opportunity to learn specialist travel invoicing within an established travel company.
A friendly, informal and close-knit working environment.
This is an office based role just North of Central London - you will be needed in the office everyday.
This is a small office-based team, so the role will suit someone comfortable working in a close-knit and informal environment.
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Accounts Assistant - Travel Industry employer: Rockpool Recruitment
As a Travel Technology Specialist at our independent corporate travel management company, you'll thrive in a fully remote role that empowers you to take ownership of our travel technology environment. We foster a collaborative work culture that values innovation and personal growth, offering competitive benefits such as 25 days of holiday and the chance to influence the future of our technology systems. Join us to be part of a dynamic team dedicated to supporting ambitious growth plans while enjoying the flexibility of remote work across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Assistant - Travel Industry
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Rockpool Recruitment who are looking for fresh talent for roles like Accounts Assistant - Travel Industry.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Rockpool Recruitment and give you a leg up for your Accounts Assistant - Travel Industry application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Accounts Assistant - Travel Industry openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Accounts Assistant - Travel Industry
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Accounts Assistant - Travel Industry role at Rockpool Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Accounts Assistant - Travel Industry position at Rockpool Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Rockpool Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Rockpool Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Accounts Assistant - Travel Industry.
How to prepare for a job interview at Rockpool Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Rockpool Recruitment.
