At a Glance
- Tasks: Provide overnight support for VIP travellers facing urgent travel issues.
- Company: Established corporate travel business with a focus on exceptional service.
- Benefits: Flexible hours, competitive pay, and the chance to work with high-profile clients.
- Other info: Perfect for those who thrive under pressure and love helping others.
- Why this job: Be the hero for travellers in need and solve exciting challenges overnight.
- Qualifications: Experience in corporate travel and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting on behalf of a well-established corporate travel business who are looking for an experienced Out of Hours Business Travel Consultant to provide overnight emergency support to VIP travellers. This is a slightly different type of out of hours role. You will not be expected to sit at your desk throughout the night taking continuous calls. Instead, you will be on-call to support clients if urgent travel issues arise overnight. Most calls tend to involve high-profile travellers, senior executives or VIP clients who need urgent assistance with flight changes, disruptions, rebooking or emergency travel arrangements whilst travelling internationally. The role would suit someone experienced within corporate travel who enjoys solving problems, stays calm under pressure and genuinely cares about delivering exceptional service when clients need help most.
Out of Hours Business Travel Consultant - What will I be doing?
- Providing overnight emergency support to corporate travel clients
- Handling urgent flight changes, cancellations and rebooking requests
- Supporting VIP travellers and senior executives with time-sensitive travel issues
- Managing bookings and amendments using Sabre
- Acting quickly and calmly during travel disruption situations
- Being available on-call overnight across the agreed shifts
Out of Hours / On Call Business Travel Consultant employer: Rockpool Recruitment LTD
Join a leading corporate travel business that values exceptional service and employee well-being. With a supportive work culture that prioritises professional growth, you will have the opportunity to develop your skills while providing vital assistance to VIP travellers during critical moments. Enjoy the unique advantage of a flexible on-call role that allows you to make a significant impact in the lives of high-profile clients, all while working in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Out of Hours / On Call Business Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with corporate travel. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the unexpected! Since this role involves handling urgent travel issues, practice your problem-solving skills. Think of scenarios you might face and how you'd tackle them. This will help you shine during interviews.
✨Tip Number 3
Show off your Sabre skills! If you’ve got experience with Sabre, make sure to highlight it in conversations. If not, consider brushing up on it before applying. It’s a key tool for this role, and we want you to be ready!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about the role. Plus, it gives you a chance to showcase your enthusiasm for helping VIP travellers in need.
We think you need these skills to ace Out of Hours / On Call Business Travel Consultant
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in corporate travel, especially any roles where you've dealt with VIP clients or urgent situations. We want to see how you've handled pressure and provided exceptional service in the past.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Rockpool Recruitment LTD
✨Know Your Sabre Inside Out
Make sure you’re well-versed in using Sabre, as it’s essential for managing bookings and amendments. Brush up on any specific features or functions that might come up during the interview, and be ready to discuss how you've used it in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled urgent travel issues in the past. Think about times when you had to stay calm under pressure and deliver exceptional service. This will demonstrate your ability to manage high-stress situations effectively.
✨Understand the VIP Clientele
Familiarise yourself with the expectations and needs of VIP travellers. Be ready to discuss how you would approach providing support to senior executives and high-profile clients, highlighting your commitment to exceptional service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your response to travel disruptions. Practice articulating your thought process and decision-making skills in these situations, as this will show your readiness for the role.
