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For Companies At a Glance
- Tasks: Help travelers with urgent bookings and emergencies 24/7.
- Company: Join a large, reputable Travel Group known for excellent service.
- Benefits: Enjoy remote work flexibility and a supportive team environment.
- Why this job: Make a real impact by assisting travelers in critical situations.
- Qualifications: Must have experience as a Business Travel Consultant and knowledge of Amadeus, Galileo, or Sabre.
- Other info: This role requires 33 hours of work per week, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
Out of Hours Business Travel Consultant This large Travel Group are looking for experienced Business Travel Consultants to join them in the role of an Out of Hours Travel Consultant role. Out of Hours Business Travel Consultant – What will I be doing? The 24/7 Travel Consultant role is a customer focused position coordinating the accurate, timely and qualitative provision of a fully comprehensive travel service 24/7. You will be delivering provision of travel services outside of core office hours including weekends and bank holidays. You will provide support to travellers in urgent or emergency travel situations. Coordinate and book all travel reservations for any customer by email, telephone, or technology products used by customers. Complete handovers to ensure a seamless customer experience. Action the Emergency Response Procedure when critical travel incidents occur. Out of Hours Business Travel Consultant – What experience do I need? A proven track record of working as a Business Travel Consultant with a wide range of business travel customers is essential You will be proficient in either Amadeus, Galileo or Sabre Out of Hours Business Travel Consultant – What else do I need to know? This is a remote working role and comprises 33 hours a wee…
Out of Hours Business Travel Consultant employer: Rockpool Recruitment LTD
Contact Detail:
Rockpool Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the specific travel technology platforms mentioned in the job description, such as Amadeus, Galileo, or Sabre. Being able to demonstrate your proficiency in these systems during the interview will set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in handling urgent or emergency travel situations. Prepare examples of how you've successfully managed high-pressure scenarios to showcase your problem-solving skills.
✨Tip Number 3
Since this role requires working outside of core office hours, be ready to discuss your flexibility and availability. Emphasize your willingness to work weekends and bank holidays, as this is crucial for the position.
✨Tip Number 4
Research the company’s values and customer service approach. Be prepared to explain how your personal values align with theirs and how you can contribute to providing a seamless customer experience, especially during out-of-hours support.
We think you need these skills to ace Out of Hours Business Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Business Travel Consultant. Detail your familiarity with Amadeus, Galileo, or Sabre, and provide examples of how you've successfully managed urgent travel situations.
Showcase Customer Focus: Since this role is customer-focused, illustrate your commitment to providing excellent service. Share specific instances where you went above and beyond for clients, especially in high-pressure scenarios.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to demonstrate that you understand the role and its responsibilities.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the travel industry.
How to prepare for a job interview at Rockpool Recruitment LTD
✨Show Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to share specific examples of how you've successfully handled urgent or emergency travel situations in the past. Highlight your ability to remain calm under pressure and provide excellent service.
✨Demonstrate Technical Proficiency
Make sure to discuss your experience with Amadeus, Galileo, or Sabre during the interview. Be ready to explain how you have used these systems to coordinate travel bookings efficiently and accurately.
✨Emphasize Flexibility and Availability
This position requires working outside of core office hours, so it's important to convey your willingness to work evenings, weekends, and holidays. Share any previous experiences that demonstrate your flexibility in work schedules.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific travel emergencies or critical incidents. Practice articulating your thought process and the steps you would take to ensure a seamless customer experience in those situations.
