Out of Hours Business Travel Consultant
Remote | Full Time
Our client is an award-winning travel management company looking for an experienced Out of Hours Business Travel Consultant to join their growing Corporate Travel team.
This is a fantastic opportunity for an experienced Business Travel Consultant who enjoys working independently, thrives in a fast-paced environment and takes pride in delivering exceptional customer service when clients need it most.
What will I be doing?
- Managing business travel bookings outside normal office hours.
- Booking and amending flights, hotels, rail, car hire and other travel arrangements.
- Providing emergency assistance and support to business travellers and repatriation clients.
- Working closely with the daytime team to ensure a seamless handover and exceptional customer service.
- Resolving complex travel issues quickly and efficiently whilst maintaining a calm and professional approach.
- Building strong relationships with clients and delivering an outstanding level of service at all times.
What experience do I need?
Previous experience as a Business Travel Consultant is essential.
- Experience using a GDS is essential (Galileo, Amadeus or similar).
- Excellent worldwide geography and airfare knowledge.
- Strong problem-solving skills with the ability to remain calm under pressure.
- Exceptional customer service and communication skills.
- Able to work independently and make decisions with confidence.
- Available to attend a minimum two-week training programme onsite in the South of England
What else do I need to know?
This is a full-time position working 37.5 hours per week.
Shifts are worked across five days and include every Saturday and Sunday.
Weekend shifts are 08:00-16:30 or 13:30-22:00.
Midweek shifts are generally 13:30-22:00, with flexibility to cover other hours when required.
Once training has been completed, this role is fully remote.
Out of Hours Business Travel Consultant in Surrey employer: Rockpool Recruitment LTD Careers
Join a dynamic and supportive team in the heart of London, where your contributions as an Accounts Assistant will be valued in a vibrant travel industry setting. With a focus on employee growth, we offer opportunities for professional development and a friendly work culture that encourages collaboration and innovation. Enjoy the unique advantage of working in a fast-paced environment that combines corporate travel with the excitement of music touring, making every day an engaging experience.
Contact Details:
Rockpool Recruitment LTD Careers Recruitment Team
