Part time Out of Hours Business Travel Consultant

Out of Hours Business Travel Consultant
Remote | Part time
Our client is an award-winning travel management company looking for an experienced Out of Hours Business Travel Consultant to join their growing Corporate Travel team.
This is a fantastic opportunity for an experienced Business Travel Consultant who enjoys working independently, thrives in a fast-paced environment and takes pride in delivering exceptional customer service when clients need it most.
What will I be doing?
Managing business travel bookings outside normal office hours.
Booking and amending flights, hotels, rail, car hire and other travel arrangements.
Providing emergency assistance and support to business travellers and repatriation clients.
Working closely with the daytime team to ensure a seamless handover and exceptional customer service.
Resolving complex travel issues quickly and efficiently whilst maintaining a calm and professional approach.
Building strong relationships with clients and delivering an outstanding level of service at all times.
What experience do I need?
Previous experience as a Business Travel Consultant is essential.
Experience using a GDS is essential (Galileo, Amadeus or similar).
Excellent worldwide geography and airfare knowledge.
Strong problem-solving skills with the ability to remain calm under pressure.
Exceptional customer service and communication skills.
Able to work independently and make decisions with confidence.
Available to attend a minimum two-week training programme onsite in the South of England
What else do I need to know?
This is a part-time remote position.
Shifts include a combination of weekend hours (08:00-16:30 or 13:30-22:00) together with weekday evening shifts of 17:00-22:00.
Weekend working is an essential requirement of the role.
Once training has been completed, this role is fully remote.
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