Rockpool Recruitment Limited is partnering with a specialist travel company to recruit an Operations & Customer Experience Manager in London. The role oversees the end-to-end traveller journey, group trip planning, and supplier negotiations.
It requires hands-on operations experience in group travel, exceptional customer care, and strong Excel/CRM skills. You will manage budgets, lead on forecasting, and line-manage an Ops and Customer Experience Coordinator, with a clear path to senior
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Senior Group Travel Operations Lead in City of London employer: Rockpool Recruitment Limited
Join a leading tour operator that not only values your passion for Japan but also invests in your professional growth. With a supportive work culture, you will enjoy a competitive salary, uncapped commission potential, and generous annual leave, alongside unique opportunities to travel to the destinations you promote. This role offers a perfect blend of personal development and rewarding customer interactions, making it an excellent choice for those seeking meaningful employment in the travel industry.
Contact Details:
Rockpool Recruitment Limited Recruitment Team
