Rockliffe Hall in Darlington is seeking a Senior Concierge to join the Guest Service Team. You will work closely with the House Manager and Reception Manager to ensure a smooth, seamless service for all guests, making decisions in the best interest of the department.
You will lead the Concierge Team, greet guests, assist with luggage, coordinate valets, handle requests from travel and dining to theatre bookings, and maintain high personal hygiene and professional appearance.
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Senior Concierge & Guest Services Lead employer: Rockliffe
Rockliffe is an exceptional employer, offering a unique opportunity to work in a stunning five-star resort set within a picturesque 375-acre estate. With a strong focus on employee development and a supportive work culture, team members are encouraged to take pride in their roles while enjoying benefits such as enhanced annual leave, a pension scheme, and staff discounts. Join us in creating memorable experiences for our guests in a tranquil countryside setting that values every individual's contribution to our success.
