At a Glance
- Tasks: Join our maintenance team to keep our five-star resort in top shape and ensure guest satisfaction.
- Company: Rockliffe Hall, a stunning luxury resort set in beautiful countryside.
- Benefits: Enjoy competitive pay, pension scheme, discounts, and enhanced leave for long service.
- Other info: Experience a dynamic role with opportunities for personal growth and development.
- Why this job: Be part of an exciting transformation in a prestigious hospitality environment.
- Qualifications: No specific qualifications required, just a willingness to learn and work as a team.
The predicted salary is between 18900 - 23100 £ per year.
Reporting to: Maintenance Manager & Assistant Maintenance Manager
Job Purpose: To ensure the hotel is maintained to the highest standard by working as part of the maintenance team. The responsibilities of the role are to support and assist with both planned and reactive maintenance, defect repair and health & safety checks.
Key responsibilities of the Maintenance Assistant:
- To ensure that any tasks carried out are done efficiently and any waste is kept to a minimum.
- To maximise revenue opportunities by up selling the resort’s products and services wherever possible.
- To be able to work as a team member and communicate effectively at all levels.
- To participate willingly in organised training sessions within the hotel and own department.
- To maintain the hotel to the highest level of presentation ensuring all general decor is in excellent repair.
- To ensure all equipment and furniture is in good working condition, making repairs where necessary.
- To ensure daily health and safety checks are carried out in accordance with the company’s health and safety policy e.g., carrying out floor walks to identify any fire hazards or health and safety issues.
- To carry out any general maintenance tasks, such as changing light bulbs, minor electrical work and painting.
- To assist with any rebuilding or office refurbishment work that may be required.
- To respond quickly and positively to any department requests for maintenance repairs.
About Us: Set within a 375-acre estate on the banks of the River Tees, Rockliffe is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities. Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence.
To be part of an exceptional Maintenance Team within a prestige hospitality environment during an exciting period of transformation and growth.
Benefits:
- Pension Scheme (Aegon)
- Hospitality Rewards Scheme
- Life Assurance (Legal & General)
- Selected Discounts Across the Resort
- Enhanced Annual Leave for Long Service
- Employee Assistance Programme (Hospitality Action)
- Staff Meals
- Uniform Laundry Service
“Our success is dependent on every single individual in our team”
Maintenance Assistant employer: Rockliffe
Rockliffe Hall is an exceptional employer, offering a vibrant work culture that prioritises luxury service and employee development. Located in the picturesque setting of the River Tees, team members benefit from a supportive environment that encourages growth through mentorship and collaboration, making it an ideal place for those passionate about delivering unforgettable experiences in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rockliffe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rockliffe
Don't be shy about reaching out to Rockliffe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rockliffe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rockliffe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
