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- Tasks: Lead multiple hotel projects, improve performance, and shape operational excellence.
- Company: Rockingham Partners, a growing startup in hotel performance.
- Benefits: Remote work, travel opportunities, and personal development focus.
- Why this job: Make a real impact in the hotel industry while advancing your career.
- Qualifications: Experienced hotel professional with strong operational and P&L understanding.
- Other info: Dynamic role with variety and growth potential in a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
We’re growing again at Rockingham! We’re looking for a Director of Hotel Performance — someone ready to help us raise the bar across every property we manage. This isn’t a traditional GM or Operations role. It’s about leading multiple hotel projects, improving performance, and shaping operational excellence — for us, and for the independent hotels we support.
You’ll turn challenges into progress. Chaos into calm. Every week will look different: site visits, audits, coaching, and working directly with our leadership team to make sure every hotel delivers the Rockingham standard. You’ll work closely with our Director of Operations and the senior team, helping hotels improve profitability, service, and guest experience. It’s ideal for someone who’s been a successful General Manager and is now ready to step into a broader, multi-site leadership role. You don’t need to have all the answers — just the drive, commercial mindset, and practical leadership to make things happen.
At Rockingham Partners, we believe growth isn’t just about business. It’s personal too. We invest in our development, balance, and wellbeing — because the best results come from teams performing at their best. If you’re ready for variety, impact, and the next chapter in your hotel career — we’d love to hear from you.
Location: Remote with UK-wide travel (in or near Hampshire may be advantageous) Frequent travel
Reports to: Director of Operations
About the Role
This is a brilliant opportunity for someone who’s been a successful Hotel General Manager but is ready for something more varied. You’ll work across multiple client hotels (typically 5–8 live projects) to drive hotel performance, operational standards, solve problems, and deliver improvements – all while following the Rockingham Way. It’s practical, people-focused and ideal for someone who thrives on variety and making a tangible impact.
The Opportunity
- Lead operational delivery across multiple hotel projects, ensuring each follows our SOPs which you will help to design for future success.
- Visit sites weekly to audit, coach and support on-site hotel teams.
- Identify issues fast and implement effective fixes with tact and professionalism.
- Work closely with the Director of Operations to report performance and progress.
- Collaborate with hotel teams and owners to drive performance, guest experience and profitability.
What We’re Looking For
- Experienced hotel professional (Hotel GM or multi-site ops lead) with a strong understanding of hotel operations and P&L, and a genuine interest in the food and beverage experience would be an asset.
- Hands-on, commercially sharp, and great at problem solving.
- Comfortable managing multiple projects at pace and maintaining consistent standards.
- Happy to travel and adapt to new environments.
- Must be excellent at time management and managing client expectations.
Why Join Us
You’ll work directly with senior leadership, have variety every week, and help shape operational excellence across the business. It’s an ideal step for someone who loves the buzz of hotel life but wants to grow into a bigger operational role with real long-term potential within a growing startup in their second year.
Rockingham are independent hotel performance experts. We work with hospitality owners and investors to uncover hidden value and transform underperforming assets into thriving, financeable businesses. Our work blends deep financial expertise with real operational insight. We don’t sit in the background – we roll up our sleeves, work alongside our clients, and build the systems and disciplines that unlock growth. We also believe in self-development and balance. From high-performance coaching to physical fitness and mental wellbeing, our culture is about bringing out the best in ourselves – so we can bring out the best in others.
How to Apply
Send your CV and a short covering note to Louise at louise@rockinghampartners.uk. Tell us why this role excites you, and one thing you’ve done recently to grow – professionally or personally.
Rockingham Partners | Director of Hotel Performance in Southampton employer: Rockingham
Contact Detail:
Rockingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rockingham Partners | Director of Hotel Performance in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Rockingham Partners and their approach to hotel performance. Show us that you understand our values and how you can contribute to raising the bar across our properties.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience as a General Manager has prepared you for this multi-site leadership role. Highlight specific examples of challenges you've turned into successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Rockingham team.
We think you need these skills to ace Rockingham Partners | Director of Hotel Performance in Southampton
Some tips for your application 🫡
Show Your Passion: When you write your application, let your enthusiasm for the role shine through! We want to see why this position excites you and how your experience aligns with our mission at Rockingham.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in hotel management and performance improvement. We’re looking for specific examples that demonstrate your skills and achievements in similar roles.
Be Personal: In your covering note, share something personal about your growth journey. Whether it’s a recent challenge you overcame or a skill you developed, we love to see how you invest in yourself!
Keep It Professional: While we appreciate a friendly tone, remember to keep your application professional. Proofread for any typos or errors, and ensure it reflects the high standards we uphold at Rockingham.
How to prepare for a job interview at Rockingham
✨Know Your Numbers
As a candidate for the Director of Hotel Performance, you should be well-versed in hotel operations and P&L. Brush up on key financial metrics and be ready to discuss how you've improved profitability in past roles. This shows you understand the commercial side of the business.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach, especially in multi-site environments. Think of specific examples where you've coached teams or implemented operational changes. This will demonstrate your hands-on experience and ability to drive performance across various projects.
✨Emphasise Problem-Solving Skills
Rockingham is looking for someone who can turn challenges into progress. Be ready to share stories about how you've identified issues quickly and implemented effective solutions. Highlight your tact and professionalism in these situations to show you're the right fit.
✨Express Your Passion for Hospitality
Make sure to convey your genuine interest in the hospitality industry, particularly in enhancing guest experiences. Share what excites you about this role and how you plan to contribute to the Rockingham standard. This personal touch can set you apart from other candidates.