At a Glance
- Tasks: Lead eCommerce strategy and drive international growth for a fast-paced retail brand.
- Company: Join a high-growth consumer business at a pivotal stage of its global journey.
- Benefits: Competitive salary, bonus, and benefits package.
- Other info: Opportunity to mentor teams and shape the future of digital growth.
- Why this job: Make a real impact on digital revenue and customer experience in a dynamic environment.
- Qualifications: 5+ years in eCommerce with strong leadership and analytical skills.
The predicted salary is between 40500 - 49500 £ per year.
- Head of e Commerce – Retail
- £70-£80k, bonus, bens
Are you an experienced e Commerce leader ready to drive rapid international growth for a fast-paced retail brand?
This is a rare opportunity to join a high-growth consumer business at a pivotal stage of its global journey.
With a strong trading performance, ambitious expansion plans and a pipeline of innovative new product launches, we’re seeking a commercial, data-driven Head of e Commerce to take ownership of all digital revenue and online trading.
As Head of e Commerce, you will lead the full online trading strategy across multiple global markets, ensuring customers enjoy a seamless, high-performing digital experience.
You’ll drive growth through performance marketing, conversion optimisation, retention, website excellence and best-in-class customer journeys.
This is a hands-on leadership role in a high-velocity retail environment, overseeing cross-functional teams and working closely with marketing, operations and product functions to deliver results at pace.
Key Responsibilities
- Develop/ execute high-impact e Commerce strategy to accelerate domestic/global sales.
- Identify new market opportunities and lead expansion into additional territories.
- Use insight and innovation to shape future digital growth.
- Own online trading performance across all categories and regions.
- Ensure product, pricing, promotions and customer journeys are optimised at all times.
- Lead CRO, site experience and overall digital UX improvements.
- Work closely with marketing to deliver data-led performance campaigns (SEO, PPC, paid social, email, affiliates).
- Partner with retention teams to enhance repeat purchase, loyalty and CLV
- Champion best-practice CRM, segmentation and personalised communication.
- Ensure every touchpoint of the digital journey is frictionless, fast and customer-first.
- Use analytics and large datasets to inform decision-making, track KPIs, improve performance to deliver insight-rich reporting to guide strategic direction.
- Collaborate with operations and supply chain to maintain availability, demand planning accuracy and fulfilment efficiency.
- Lead, mentor and manage teams across key functions.
- Recruit, develop and motivate high-performing talent in a fast-paced environment.
- Ensure alignment to business objectives and strong team culture.
- What We’re Looking For
- 5+ years’ experience in e Commerce, ideally within fast-paced retail or consumer product environments.
- Proven success driving online sales growth and entering new international markets.
- Strong digital trading, performance marketing and optimisation expertise.
- Excellent leadership skills, with experience managing multi-discipline teams.
- Highly analytical and data-driven, with advanced Excel capability.
- Comfortable working in a high-growth, results-driven environment.
- Knowledge of Shopify, Amazon and PPC platforms highly advantageous.
- Ambition to take on broader commercial responsibility over time.
- #J-18808-Ljbffr
Head of Ecommerce employer: Rocking Zebra
Join a forward-thinking B2B business in Gloucestershire as a Marketing Executive, where your creativity and ideas will be truly valued. Enjoy a fantastic culture that prioritises wellbeing, flexible working hours, and the opportunity for career growth in a collaborative environment. With a focus on innovation and impactful marketing, this role offers you the chance to make a real difference while working alongside a supportive team.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Rocking Zebra are looking for when hiring for a Head of Ecommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Rocking Zebra for the Head of Ecommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Rocking Zebra as a Head of Ecommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Rocking Zebra’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Ecommerce.
We think you need these skills to ace Head of Ecommerce
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Rocking Zebra, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Rocking Zebra's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Rocking Zebra. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Rocking Zebra
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Rocking Zebra uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Rocking Zebra. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
