At a Glance
- Tasks: Lead eCommerce strategy and drive international growth for a fast-paced retail brand.
- Company: Join a high-growth consumer business at a pivotal stage of its global journey.
- Benefits: Competitive salary, bonus, and benefits package.
- Other info: Opportunity to mentor teams and shape the future of digital growth.
- Why this job: Make a real impact in a dynamic environment with ambitious expansion plans.
- Qualifications: 5+ years in eCommerce with strong leadership and analytical skills.
The predicted salary is between 70000 - 80000 £ per year.
Are you an experienced eCommerce leader ready to drive rapid international growth for a fast-paced retail brand? This is a rare opportunity to join a high-growth consumer business at a pivotal stage of its global journey. With a strong trading performance, ambitious expansion plans and a pipeline of innovative new product launches, we’re seeking a commercial, data-driven Head of eCommerce to take ownership of all digital revenue and online trading.
As Head of eCommerce, you will lead the full online trading strategy across multiple global markets, ensuring customers enjoy a seamless, high-performing digital experience. You’ll drive growth through performance marketing, conversion optimisation, retention, website excellence and best-in-class customer journeys. This is a hands‑on leadership role in a high‑velocity retail environment, overseeing cross‑functional teams and working closely with marketing, operations and product functions to deliver results at pace.
Key Responsibilities- Develop/execute high-impact eCommerce strategy to accelerate domestic/global sales.
- Identify new market opportunities and lead expansion into additional territories.
- Use insight and innovation to shape future digital growth.
- Own online trading performance across all categories and regions.
- Ensure product, pricing, promotions and customer journeys are optimised at all times.
- Lead CRO, site experience and overall digital UX improvements.
- Work closely with marketing to deliver data‑led performance campaigns (SEO, PPC, paid social, email, affiliates).
- Partner with retention teams to enhance repeat purchase, loyalty and CLV.
- Champion best‑practice CRM, segmentation and personalised communication.
- Ensure every touchpoint of the digital journey is frictionless, fast and customer‑first.
- Use analytics and large datasets to inform decision‑making, track KPIs, improve performance to deliver insight‑rich reporting to guide strategic direction.
- Collaborate with operations and supply chain to maintain availability, demand planning accuracy and fulfilment efficiency.
- Lead, mentor and manage teams across key functions.
- Recruit, develop and motivate high‑performing talent in a fast‑paced environment.
- Ensure alignment to business objectives and strong team culture.
- 5+ years’ experience in eCommerce, ideally within fast‑paced retail or consumer product environments.
- Proven success driving online sales growth and entering new international markets.
- Strong digital trading, performance marketing and optimisation expertise.
- Excellent leadership skills, with experience managing multi‑discipline teams.
- Highly analytical and data‑driven, with advanced Excel capability.
- Comfortable working in a high‑growth, results‑driven environment.
- Knowledge of Shopify, Amazon and PPC platforms highly advantageous.
- Ambition to take on broader commercial responsibility over time.
Apply today and learn more about this rapidly scaling business.
Head of Ecommerce employer: Rocking Zebra Milton Keynes
Join a dynamic and rapidly growing retail brand as the Head of eCommerce, where you will be at the forefront of driving international expansion and digital innovation. Our company fosters a collaborative and high-performance culture, offering competitive salaries, bonuses, and comprehensive benefits, alongside ample opportunities for professional growth and development in a fast-paced environment. With a commitment to excellence and a customer-first approach, we empower our employees to make impactful contributions while enjoying a vibrant workplace that values creativity and teamwork.
Contact Details:
Rocking Zebra Milton Keynes Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your past eCommerce successes, especially any data-driven results you've achieved. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on the latest trends in eCommerce. Be ready to discuss how you would tackle challenges like conversion optimisation and customer retention, as these are hot topics in the industry right now.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic roles waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Head of Ecommerce
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of eCommerce role. Highlight your experience in driving online sales growth and entering new markets, as these are key aspects we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use data to demonstrate how you've improved performance, optimised customer journeys, or led successful marketing campaigns.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about eCommerce and how your skills align with our ambitious expansion plans. Make it personal and engaging!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Rocking Zebra Milton Keynes
✨Know Your Numbers
As a Head of eCommerce, you'll need to demonstrate your analytical skills. Brush up on key metrics like conversion rates, customer lifetime value, and ROI from previous campaigns. Be ready to discuss how you've used data to drive decisions and improve performance in past roles.
✨Showcase Your Leadership Style
This role requires strong leadership, so think about examples that highlight your ability to manage and motivate teams. Prepare stories that illustrate how you've led cross-functional teams to achieve ambitious goals, especially in fast-paced environments.
✨Understand the Market Landscape
Research the company’s current position in the market and its competitors. Be prepared to discuss potential growth opportunities and how you would approach entering new international markets. This shows you're not just interested in the role but also invested in the company's future.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as optimising a poor-performing product line or improving customer retention. Think through your strategies and be ready to explain your thought process clearly and confidently.
