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- Tasks: Drive sales for Salesforce Professional Services and shape the future of our offerings.
- Company: Join RocketPhone.ai, a leading conversation processing platform for Salesforce.
- Benefits: Competitive salary, uncapped commission, and clear career progression opportunities.
- Why this job: Be a foundational part of a growing team and make a real impact in the Salesforce ecosystem.
- Qualifications: Proven experience in selling Salesforce Professional Services and strong industry connections.
- Other info: Hybrid work model with regular on-site customer engagement across London.
The predicted salary is between 48000 - 68000 £ per year.
Location: London (Hybrid, with regular on-site customer work)
ai is the leading conversation processing platform for Salesforce. We help mid-market and enterprise teams turn voice and video conversations into structured Salesforce data that drives automation, insight, and measurable business outcomes.
As our customer footprint grows, we are investing in a dedicated Salesforce Professional Services function to deliver high-quality implementation, integration, and ongoing support work alongside our core product.
We’re looking for an experienced Salesforce Professional Services sales specialist to build and grow RocketPhone.ai’s Professional Services revenue stream. This is the first Professional Services sales hire and a foundational role within a separate, dedicated Professional Services function inside RocketPhone.ai. Professional Services operates with its own implementation consultants and project management capability, rather than competing for time or resources with core product engineering teams.
You’ll have responsibility not just for selling Professional Services, but for shaping how opportunities are identified, scoped, and scaled over time. For someone ambitious, this role offers a clear path to leadership, including the opportunity to build and lead a Professional Services sales team as the function grows.
Typical Professional Services EngagementsThe Salesforce Professional Services function at RocketPhone.ai delivers complex, high-value projects that extend and embed RocketPhone into customers’ existing Salesforce and telephony environments.
- Complex Integration Projects: Integrating RocketPhone with existing telephony and contact centre infrastructure, including legacy PBXs, SIP providers, and third-party voice platforms.
- Designing and delivering hybrid environments where RocketPhone operates alongside existing voice or contact centre solutions.
- Custom integrations between RocketPhone, Salesforce, and other business applications and systems.
- Phased or multi-region rollouts of RocketPhone to large user populations, often across multiple Salesforce orgs or business units.
- Change management support, enablement, and rollout planning for enterprise-scale deployments.
- Salesforce Implementation & Configuration: Core Salesforce licence implementations to support RocketPhone use cases (Sales Cloud, Service Cloud, custom objects, automation).
- Advanced Salesforce configuration, including flows, automation, custom objects, and reporting to support conversation data.
- Ongoing Salesforce configuration and optimisation as customer requirements evolve.
- Maintenance & Managed Services: Ongoing maintenance and managed service contracts covering RocketPhone, Salesforce configuration, and integrations.
- Proactive platform optimisation, health checks, and configuration updates.
- Support for upgrades, new features, and evolving business requirements.
- Premium Support Contracts: Premium support packages with defined SLAs, response times, and escalation paths.
- Named support resources and priority access to Professional Services teams.
- Support for business-critical environments with high availability and reliability requirements.
Identify and develop Professional Services opportunities across RocketPhone. Work collaboratively with core software sales to position Professional Services at the right point in the customer lifecycle.
Scope, structure, and sell Professional Services engagements delivered by a dedicated PS implementation and project management team, including:
- Custom Salesforce configuration.
- Implementation extensions.
- Ongoing maintenance and support contracts.
Own the end-to-end Professional Services sales cycle, from discovery through to close. Partner closely with Professional Services delivery, product, and leadership teams to ensure sold work is clearly defined, achievable, and commercially sound.
Build and maintain strong relationships across the Salesforce ecosystem, including ISVs, SIs, and Salesforce stakeholders. Engage directly with customers through meetings, workshops, and project kick-offs, including regular on-site work across London and the UK.
Contribute to shaping the longer-term Professional Services sales approach, with the opportunity to hire, mentor, and grow a team.
Requirements:- Proven experience selling Salesforce Professional Services projects.
- Background in a Salesforce ISV and/or SI environment.
- Strong understanding of how Professional Services are scoped, priced, and delivered.
- Mid-market and enterprise Salesforce sales experience.
- Strong personal connections within the Salesforce ecosystem, including ISVs, SIs, and Salesforce sales teams.
Salary: £60,000 – £85,000 (depending on experience). Commission / OTE: Competitive and uncapped, aligned to Professional Services revenue.
Career progression: Opportunity to grow into a leadership role and build your own Professional Services sales team over time.
This role offers the chance to join a growing Salesforce-native business and take real ownership of a Professional Services revenue stream that is backed by a dedicated delivery function. If you enjoy selling meaningful Salesforce work, working closely with customers, and helping shape a team and function rather than inheriting one, this role offers genuine long-term upside.
Account Executive Sales in England employer: RocketPhone.ai
Contact Detail:
RocketPhone.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive Sales in England
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the Salesforce ecosystem. Attend events, join online forums, and don’t be shy about reaching out to people on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or clients, make sure to highlight your experience with Salesforce Professional Services. Share specific examples of how you've successfully scoped and delivered projects in the past. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like RocketPhone.ai, and express your interest in their Professional Services team. Sometimes, the best roles are created when you show genuine enthusiasm and initiative.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you nail that interview. Check out our blog for insights on what makes a great sales pitch in the Professional Services space. Let’s get you ready to impress!
We think you need these skills to ace Account Executive Sales in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Executive Sales role. Highlight your experience with Salesforce Professional Services and how it aligns with what we're looking for at RocketPhone.ai.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your success in selling Professional Services. Numbers and results speak volumes, so let us see what you've accomplished!
Be Authentic: We want to get to know the real you! Use a conversational tone in your application to reflect your personality. This helps us understand how you'd fit into our team culture at RocketPhone.ai.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the quickest way for us to receive your application and start the conversation about your future with us!
How to prepare for a job interview at RocketPhone.ai
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce and its Professional Services offerings. Brush up on the latest features, integrations, and how they can benefit customers. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales experiences, especially in selling Professional Services. Be ready to share specific examples of how you've identified opportunities, scoped projects, and closed deals. This will show that you have the practical skills needed for the role.
✨Build Relationships with the Interviewers
Remember, this role is all about relationships. Engage with your interviewers, ask insightful questions, and show genuine interest in their experiences. This will not only make a good impression but also reflect your ability to connect with clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and approach to complex projects. Think through potential challenges you might face in the role and how you would address them. This will demonstrate your strategic thinking and readiness for the position.
