Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Train teams and clients on systems, lead installations, and troubleshoot technical issues.
- Company: Join a dynamic tech company focused on innovative solutions across the UK and Europe.
- Benefits: Enjoy competitive pay, guaranteed hours, and opportunities for overtime.
- Why this job: Be a key player in exciting projects, travel, and make a real impact in tech.
- Qualifications: Technical expertise and a passion for teaching are essential; experience in system installations is a plus.
- Other info: Flexibility in working hours and extensive travel required.
The predicted salary is between 36000 - 60000 £ per year.
Position: Hyper Care Technician
Pay Rate: £19.00
Weekly pay: Guaranteed 40hrs
Overtime Rate: £28.50
Working Shifts: Monday & Tuesday and Thursday Night
Working Hours: Monday - Tuesday 0800hrs-1700hrs and Thursday 2200hrs - 0600hrs (flexibility may be required)
Key Responsibilities:
- Deliver comprehensive process and system training, ensuring team members and clients can utilize systems confidently and effectively.
- Lead and mentor senior management team during installation training, providing hands-on support and expert guidance.
- Perform and teach advanced techniques such as calibration resets and diagnostics, system reboots, updates, and troubleshooting, precise camera adjustments and custom configurations for optimal performance, and component installation and integration into complex systems.
- Oversee the execution of system migrations, ensuring smooth transitions with minimal disruption.
- Travel extensively across the UK and Europe to manage installation projects, acting as the primary technical expert on-site.
- Conduct post-installation evaluations, identifying areas for improvement and offering tailored solutions.
Technical Technician employer: Rocket Staffing Group
Contact Detail:
Rocket Staffing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Technician
✨Tip Number 1
Familiarise yourself with the specific systems and technologies mentioned in the job description. Understanding the tools and processes used in system training and installation will give you a significant edge during interviews.
✨Tip Number 2
Highlight any previous experience you have in training or mentoring roles. Being able to demonstrate your ability to lead and support others will resonate well with the hiring team, especially since this role involves guiding senior management.
✨Tip Number 3
Prepare to discuss your troubleshooting skills in detail. Since the role requires advanced techniques like calibration resets and diagnostics, having specific examples of how you've successfully resolved technical issues in the past will be beneficial.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to travel. This position involves extensive travel across the UK and Europe, so showcasing your adaptability and enthusiasm for on-site work can set you apart from other candidates.
We think you need these skills to ace Technical Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Hyper Care Technician. Focus on any previous roles where you delivered training, performed diagnostics, or managed installations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background makes you a perfect fit. Mention specific experiences that demonstrate your ability to lead training sessions and troubleshoot complex systems.
Showcase Technical Skills: Clearly outline your technical skills in your application. Include any certifications or training related to system installations, calibrations, and troubleshooting techniques that are relevant to the position.
Highlight Flexibility and Travel Experience: Since the role requires travel across the UK and Europe, mention any previous experience you have with travel for work. Emphasise your flexibility regarding working hours and shifts, as this is crucial for the position.
How to prepare for a job interview at Rocket Staffing Group
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise during the interview. Be prepared to discuss specific systems and processes you have worked with, especially those related to calibration, diagnostics, and system integration.
✨Demonstrate Leadership Experience
Since the role involves mentoring senior management, share examples of your leadership experience. Talk about how you've successfully trained others or led projects, showcasing your ability to guide and support a team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you had to troubleshoot issues or manage installations, and be ready to explain your thought process and actions.
✨Emphasise Flexibility and Travel Readiness
Given the travel requirements of the job, express your willingness to travel extensively. Share any previous experiences where you adapted to changing schedules or worked in different locations, demonstrating your flexibility.
