Night Shift Customer Service Co-ordinator
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Night Shift Customer Service Co-ordinator

Night Shift Customer Service Co-ordinator

Rugby Full-Time 22400 - 25200 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Coordinate customer service tasks during night shifts, working both independently and with a team.
  • Company: Rocket Staffing offers exciting night shift opportunities near Rugby with a focus on collaboration.
  • Benefits: Enjoy a 4 on, 4 off schedule with plenty of overtime options and stable hours.
  • Why this job: Join a supportive team, enhance your problem-solving skills, and grow in a reliable role.
  • Qualifications: Strong communication skills, attention to detail, and the ability to work independently are essential.
  • Other info: Own transport is required; this is a great chance for those seeking stability and growth.

The predicted salary is between 22400 - 25200 £ per year.

Rocket Staffing have Night Shift office opportunities based near Rugby. Own transport is essential. We are seeking a reliable night shift worker who thrives both independently and within a small, collaborative team environment. This position offers a 4 on, 4 off schedule with ample overtime opportunities. Position Details: Shift Hours: 12 hrs Schedule: 4 nights on, 4 nights off Salary Range: £28,000 £30,000, DOE Ideal Candidate: Excellent telephone manner with strong communication skills. Capable of accurately taking information and uploading data into the system. Organised and detail-oriented, able to work independently and manage tasks effectively. A strong problem-solver who can think on their feet and handle tasks without supervision. Sound like you?? Apply today!!! If you or someone you know is interested, please reach out. This is a valuable opportunity with stable hours and room for growth. AMRT1_UKTJ …

Night Shift Customer Service Co-ordinator employer: Rocket Staffing Group

Rocket Staffing is an exceptional employer, offering a supportive work culture that values collaboration and independence. With a competitive salary range of £28,000 to £30,000 and a flexible 4 on, 4 off schedule, employees enjoy a healthy work-life balance along with ample overtime opportunities. Our commitment to employee growth ensures that team members can develop their skills in a dynamic environment, making this a rewarding place to build a career.
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Contact Detail:

Rocket Staffing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Shift Customer Service Co-ordinator

✨Tip Number 1

Make sure to highlight your experience in customer service roles, especially those that required strong communication skills. Mention any specific instances where you successfully resolved customer issues or improved processes.

✨Tip Number 2

Since this role requires working independently, be prepared to discuss examples of how you've managed tasks on your own in previous jobs. This will show that you can thrive without constant supervision.

✨Tip Number 3

Familiarize yourself with common customer service software and data entry systems. If you have experience with specific tools, mention them during your conversation to demonstrate your technical proficiency.

✨Tip Number 4

Since the position involves night shifts, express your willingness and ability to work during these hours. Share any previous experience you have with night shifts or how you manage your schedule to accommodate them.

We think you need these skills to ace Night Shift Customer Service Co-ordinator

Excellent Telephone Manner
Strong Communication Skills
Data Entry Accuracy
Organisational Skills
Attention to Detail
Independent Work Capability
Task Management
Problem-Solving Skills
Ability to Work Under Pressure
Team Collaboration
Time Management
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in customer service, especially during night shifts. Emphasize your communication skills and any previous roles where you worked independently or in a team.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you're a great fit. Mention your ability to handle tasks without supervision and provide examples of your problem-solving skills.

Highlight Relevant Skills: Clearly outline your skills that match the job description, such as your telephone manner, attention to detail, and organizational abilities. Use specific examples to demonstrate these skills.

Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Rocket Staffing Group

✨Show Your Communication Skills

Since the role requires excellent telephone manners, practice articulating your thoughts clearly. Prepare to demonstrate your communication skills during the interview by engaging in a mock conversation or explaining your previous experiences.

✨Highlight Your Organisational Skills

Be ready to discuss how you manage tasks and stay organized, especially when working independently. Share specific examples of how you've successfully handled multiple responsibilities in past roles.

✨Demonstrate Problem-Solving Abilities

Prepare to answer situational questions that assess your problem-solving skills. Think of scenarios where you had to think on your feet and how you resolved issues without supervision.

✨Familiarize Yourself with the Schedule

Understand the 4 on, 4 off schedule and be prepared to discuss your availability and how you plan to manage your time effectively. Showing that you are comfortable with the night shift will reflect your commitment to the role.

Night Shift Customer Service Co-ordinator
Rocket Staffing Group
Apply now
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