At a Glance
- Tasks: Lead and supervise engineering operations, ensuring top-notch vehicle maintenance and team performance.
- Company: Join a dynamic company focused on delivering excellent customer experiences.
- Benefits: Enjoy a competitive salary, pension, free travel, and on-site parking.
- Why this job: Be a hands-on leader and make a real impact in a supportive environment.
- Qualifications: Strong engineering background with Level 3 HGV qualification and excellent leadership skills.
- Other info: Flexible hours with opportunities for professional growth and development.
Location: Redditch B97
Salary: Up to £48k
Hours of Work: You will work 45 hours per week, Monday to Friday. Flexibility is essential, as the role may require weekend work, anti-social hours, and statutory holidays to ensure effective operational cover.
About the Role: We are seeking an experienced and motivated Workshop Supervisor to provide first-line management support to our Engineering Team. Reporting to the Workshop Manager, you will play a key role in delivering an excellent customer experience while ensuring compliance with all legislative, safety, and company policies. You will be responsible for the day-to-day supervision of engineering operations, identifying and resolving issues as they arise, and escalating key concerns when necessary. Through strong leadership, effective communication, and active engagement, you will support and develop a high-performing engineering team while ensuring vehicles are maintained to the highest standards and downtime is kept to a minimum.
Key Responsibilities:
- Supervise the maintenance and servicing of the fleet in line with statutory regulations, company policies, and procedures.
- Ensure vehicle availability meets operational requirements and supports daily run-in/run-out processes.
- Allocate planned and unplanned work efficiently across the engineering team, including managing on-the-day absences.
- Carry out preparation and body repair of company vehicles (cars and PSVs) in a safe, efficient, and skilful manner.
- Maintain depot plant, equipment, and engineering facilities.
- Support the Stores Manager with stock control and the accurate, timely processing of warranty claims.
- Maintain accurate records covering engineering standards, fleet performance, and environmental management.
- Deliver comprehensive shift handovers and ensure effective coordination across shifts.
- Induct, develop, and engage a talented and high-performing engineering team.
- Conduct investigations in accordance with company policy.
- Work closely with operational and engineering colleagues to manage service performance.
Health & Safety: All employees are required to comply fully with statutory and company Health & Safety policies and procedures at all times.
Skills, Experience & Qualifications:
Essential:
- Strong engineering background Level 3 HGV City & Guilds / NVQ (or equivalent).
- PCV licence.
- Excellent communication and interpersonal skills.
- Strong people management and motivational leadership abilities.
- Knowledge of employment, health & safety, and environmental legislation.
- Good IT and organisational skills.
- Self-reliant, professional, and confident communicator.
- Having your own tools is an essential part of this role.
Desirable:
- Professional qualification related to engineering, safety, or environmental management (or equivalent company-recognised qualification).
The successful candidate must be willing to undertake required training and achieve agreed outcomes within set timeframes.
What We're Looking For: You will be a hands-on leader with a can-do attitude, capable of inspiring teams through structured, supportive, and positive leadership. A professional manner, strong customer focus, and the ability to engage effectively at all levels are essential, as the role includes regular face-to-face review meetings.
If you have the experience, drive, and leadership skills to succeed as a Workshop Supervisor, we'd love to hear from you.
Job Types: Full-time, Permanent
Benefits:
- Company pension.
- Free or subsidised travel.
- On-site parking.
Please apply with your CV.
Workshop Supervisor HGV PSV in Redditch employer: Rocket Staffing Group Limited
Contact Detail:
Rocket Staffing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Supervisor HGV PSV in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities at companies you're interested in. A personal recommendation can make all the difference!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially around leadership and team management. Show them you’re the perfect fit for their Workshop Supervisor role!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your engineering background and how you can lead a high-performing team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Workshop Supervisor HGV PSV in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your engineering background, leadership abilities, and any relevant qualifications to show us you're the perfect fit for the Workshop Supervisor role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed teams or resolved issues in previous roles, so we can see your hands-on leadership style in action.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your information logically, so we can easily understand your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Rocket Staffing Group Limited
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially around HGV and PSV regulations. Be ready to discuss your experience with vehicle maintenance and how you've handled operational challenges in the past.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific situations where you motivated your team or resolved conflicts, as this will demonstrate your ability to inspire and manage effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to workshop management. Practice how you would allocate work during busy periods or handle unexpected absences, showcasing your problem-solving skills and decision-making process.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would engage with both your team and other departments to ensure smooth operations.