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- Tasks: Monitor live game services and provide technical support to ensure optimal performance.
- Company: Dynamic co-development game studio with a focus on innovation.
- Benefits: Competitive salary, health benefits, and family-friendly policies.
- Why this job: Join a passionate team and make a real impact in the gaming world.
- Qualifications: Experience in customer support, technical troubleshooting, and server management.
- Other info: Remote night-shift role with opportunities for growth in a vibrant industry.
The predicted salary is between 30000 - 40000 £ per year.
A co-development game studio is looking for a Developer Support Technician to manage day-to-day operations in their Mission Control Centre remotely. This role involves monitoring live services, providing technical support, and ensuring optimal game performance.
Ideal candidates will have experience in customer support, technical troubleshooting, and be skilled in server management. The role includes working night shifts with a competitive salary and benefits package focused on employee health and family-friendly policies.
Remote Night-Shift Live Ops Specialist in London employer: Rocket Science Group
Contact Detail:
Rocket Science Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Night-Shift Live Ops Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the gaming industry on LinkedIn or Twitter. Join relevant groups and forums where you can connect with others who might know about openings or can give you insider tips.
✨Tip Number 2
Prepare for those interviews! Research the company and their games, and be ready to discuss how your skills in customer support and technical troubleshooting can help them keep their live services running smoothly.
✨Tip Number 3
Show off your passion for gaming! When you apply through our website, make sure to highlight any relevant experience and your enthusiasm for the role. Let them know why you’re the perfect fit for their Mission Control Centre.
✨Tip Number 4
Follow up after your application! A quick message thanking them for considering your application can go a long way. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Remote Night-Shift Live Ops Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and technical troubleshooting. We want to see how your skills align with the role of a Live Ops Specialist, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about gaming and how your background makes you a perfect fit for our Mission Control Centre. Let us know what excites you about working night shifts too!
Show Off Your Technical Skills: Since this role involves server management and monitoring live services, make sure to mention any specific tools or technologies you’ve worked with. We love seeing candidates who can demonstrate their technical prowess in their applications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Rocket Science Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical troubleshooting skills. Familiarise yourself with common server management issues and how to resolve them. Being able to discuss specific examples from your past experience will show that you’re ready to tackle the challenges of the role.
✨Understand Live Operations
Since this role involves monitoring live services, it’s crucial to understand what that entails. Research the basics of live ops in gaming, including how to maintain optimal game performance and respond to player issues. This knowledge will help you stand out as a candidate who is genuinely interested in the position.
✨Prepare for Night Shift Questions
Expect questions about your availability and how you handle working night shifts. Be honest about your experience with night work and share strategies you use to stay alert and productive during those hours. This will demonstrate your commitment to the role and your ability to adapt.
✨Showcase Your Customer Support Skills
As a Developer Support Technician, customer support experience is key. Prepare to discuss specific instances where you provided excellent support or resolved technical issues for users. Highlighting your communication skills and empathy will show that you can effectively assist players and enhance their gaming experience.