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- Tasks: Provide 1st and 2nd line IT support in a vibrant game studio.
- Company: Join Rocket-Science-Group, a leading London game studio.
- Benefits: Enjoy private medical insurance, pension schemes, and more.
- Other info: Develop your technical skills in a creative and dynamic environment.
- Why this job: Be part of an exciting team shaping the future of gaming.
- Qualifications: 3+ years in IT support and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Rocket-Science-Group is recruiting an IT Support Engineer for their London-based game studio. In this role, you will provide 1st and 2nd line support, helping to maintain the IT infrastructure crucial for game development. You will diagnose hardware and software issues, support end-user environments, and develop your technical skills.
The position requires 3+ years in IT support and strong communication abilities. The studio offers benefits like private medical insurance and pension schemes.
IT Support Engineer – London Game Studio (On-site) employer: Rocket Science Group
Contact Detail:
Rocket Science Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer – London Game Studio (On-site)
✨Tip Number 1
Network like a pro! Reach out to folks in the gaming industry, especially those working at Rocket-Science-Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects where you've tackled IT support challenges. This will help us see how you can contribute to maintaining our IT infrastructure.
✨Tip Number 3
Practice makes perfect! Brush up on common hardware and software issues you might face in the role. Being able to diagnose problems on the spot will impress us during any technical interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at the London game studio.
We think you need these skills to ace IT Support Engineer – London Game Studio (On-site)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the requirements, so don’t be shy about showcasing your 1st and 2nd line support expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our game studio. Keep it engaging and personal – we love to see your personality come through.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Rocket Science Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common hardware and software issues. Be ready to discuss your experience with troubleshooting and supporting end-user environments, as this will show that you’re well-prepared for the role.
✨Show Off Your Communication Skills
Since strong communication abilities are key for this position, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would help a non-technical colleague with an IT issue, so think of examples from your past experiences.
✨Research the Company Culture
Take some time to learn about Rocket-Science-Group and their game studio environment. Understanding their values and culture can help you tailor your answers and demonstrate that you’re a good fit for their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics or opportunities for skill development.